Licensed Insurance Customer Service Representative - Property & Casualty

The GEICO Local Office in North Port is looking for an energetic, professional and dependable Customer Service Representative. The ideal canidate will have a strong commitment to providing exceptional service to a diverse client base. This role is for goal-minded people with the drive to be their best. You’ll show our customers the value that comes with being a GEICO policyholder.

• Paid Time Off (PTO)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Mon-Fri Schedule
• Career Growth Opportunities
• Retirement Plan

• You will be interacting with a large volume of clients in-person and on the phone.
• Respond to client inquiries and provide accurate information.
• Establish client relationships and follow up with clients, as needed.
• Manage incoming calls, messages, billing questions, and policy updates, while offering recommendations.
• Resolve customer concerns, ensuring a positive experience.
• Maintain detailed records of client interactions.
• Stay informed about GEICO's products and identify cross-selling opportunities to assist customers.
• Collaborate with team members to ensure client satisfaction.
• Uphold company values and maintain confidentiality of client information.

• High school diploma or equivalent.
• Florida 2-20, 20-44 or 4-40 Insurance License (have, or obtain within 14 days of job offer).
• Ability to read, write, and communicate fluently.
• Excellent grammar, computer, and typing skills.
• Ability to work in a fast-paced, high customer volume environment.
• Previous experience in customer service, preferably in an insurance or financial environment.
• Coachable, willing to learn a high volume of information, and willing to accept & learn from provided feedback
• Proficient in computer systems/applications.

We are an Equal Opportunity Employer, supporting workplace diversity. Background and credit check required for employment.