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ITSM Incident Commander - Health IT Operations

Job in North Providence, Providence County, Rhode Island, 02911, USA
Listing for: SolutionHealth
Full Time position
Listed on 2026-10-31
Job specializations:
  • IT/Tech
    IT Business Analyst, IT Consultant, IT Support, Systems Analyst
Salary/Wage Range or Industry Benchmark: 110000 - 140000 USD Yearly USD 110000.00 140000.00 YEAR
Job Description & How to Apply Below

Solution Health is hiring a Senior IT Service Management (ITSM) Operations Analyst. You will lead incident response as Incident Commander, coordinating cross-functional teams to restore services and minimize clinical and business impact.

You will document timelines and drive RCA and corrective actions within ITIL-aligned processes. The role requires ITIL Foundation and Epic certifications, a strong 7+ years IT/healthcare IT background, and a Bachelor’s degree.

We are seeking a motivated ITSM Incident Commander
- Health IT Operations to join Solution Health in RI, United States.

Step into the ITSM Incident Commander
- Health IT Operations role at Solution Health in RI, United States and grow with us.

Please review the full job details above before applying.

If your experience matches this role, we encourage you to apply.

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