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Logistics Customer Care Specialist: Dispatch & Service

Job in North Reading, Middlesex County, Massachusetts, 01864, USA
Listing for: Saia
Full Time position
Listed on 2026-10-11
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual, Call Center / Support
Salary/Wage Range or Industry Benchmark: 32000 - 39000 USD Yearly USD 32000.00 39000.00 YEAR
Job Description & How to Apply Below

Saia Inc. in North Reading, MA seeks a Customer Service Coordinator to provide support to customers and terminal operations, coordinating service activities and delivering timely documentation to strengthen relationships.

You will handle inquiries via phone and email, optimize pickup/delivery times with terminal teams, and review dispatch paperwork for accuracy while supporting billing and data entry. This role requires a high school diploma, 2+ years in transportation or customer service, and

The Logistics Customer Care Specialist:
Dispatch & Service role at Saia is now open for applications in North Reading, MA, United States.

This posting is for the Logistics Customer Care Specialist:
Dispatch & Service role at Saia, based in North Reading, MA, United States.

We are looking to fill the Logistics Customer Care Specialist:
Dispatch & Service position at Saia in North Reading, MA, United States.

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