Service Center Area Manager

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An opening currently exists for the position of Service Center Area Manager – DFW & West Coast (Garland, Richland Hills, Sacramento & Adelanto). This exempt-level position directs and coordinates the activities of subordinate managerial personnel involved in operating Service Centers within an assigned area to ensure efficient, customer-focused, and profitable operations. The Service Center Area Manager plays a key role in driving performance, maintaining high service standards, and aligning local operations with company goals.

This position reports directly to the General Manager of Service Centers.

• Interview, select, train, motivate, manage, and evaluate Service Center Managers.
• Direct personnel compliance of established company policies, procedures, and standards.
• Inspect premises of assigned area stores to ensure adequate security and compliance with safety and environmental codes and ordinances.
• Review financial reports to determine store profitability.
• Coordinate sales, promotions, and advertising activities of Service Center Managers.
• Analyze marketing potential of new and existing Service Center locations, determine pricing for the location, and recommend new Service Center locations or deletion of existing ones.
• Negotiate leases and maintenance for Service Center locations.
• Resolve customer complaints and conduct physical inspections of customer warranty claims.
• Act as liaison between retail accounting department and Service Center Managers.
• Direct Service Center Managers in inventory control including product mix, ordering, receiving, item numbers, and physical inventory activities.

• High School Diploma or equivalent.
• Bachelor’s Degree in Business preferred.
• Sales/customer service experience in metal components and/or roofing products.
• 5-10 years experience in the metal building industry or related business.
• 2-5 years sales or management experience.
• Construction experience preferred.
• Experience working with administrative functions such as inventory control, invoicing records, computer transactions, cash deposits, and material estimates.

Director

Full-time

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Wholesale Building Materials

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