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Department Manager in Training

Job in North Ridgeville, Lorain County, Ohio, 44039, USA
Listing for: McDonald's
Apprenticeship/Internship position
Listed on 2025-12-31
Job specializations:
  • Restaurant/Food Service
    Restaurant Manager
Job Description & How to Apply Below

Join to apply for the Department Manager in Training role at McDonald's

This position is for a Department Manager in Training. Ideal candidates should have previous Assistant Manager or long‑term Shift Leader experience. A background in quick‑service restaurants is strongly desired, or experience in hospitality or retail. You must be 18 years or older for this position.

If you do not have previous Assistant Manager or long‑term Shift Leader experience, please consider applying for a Shift Leader or Crew position.

Responsibilities
  • Lead shifts just like Shift Leaders to ensure customers get fast, accurate and friendly experiences every visit.
  • Manage assigned systems, set goals, delegate tasks to teams, motivate teams, follow up on tasks, create action plans to improve results, and train other restaurant employees.
  • There are three Department Managers in each restaurant.
  • Guest Service Department Manager
    • Ensure crew and managers deliver a great customer experience.
    • Execute LTOs at a high level.
    • Train service staff in service procedures.
    • Execute community involvement initiatives effectively.
    • Maintain cleanliness of assigned area and plan maintenance of equipment.
  • Kitchen Department Manager
    • Ensure the restaurant delivers great quality food quickly.
    • Maintain food safety.
    • Manage food cost, inventory counts, truck orders.
    • Train kitchen staff.
    • Maintain cleanliness and equipment maintenance.
  • People Department Manager
    • Interview, hire, onboard, retain, schedule crew.
    • Train crew and managers, execute monthly FUN calendar, foster positive culture.
    • Maintain cleanliness and equipment maintenance.
Key Focus Areas
  • Take action first:
    Lead important internal functions including Employee Training, Food Safety, and Inventory Management.
  • Be results oriented:
    Effectively delegate tasks and report back results.
  • Lead the experience:
    Support the General Manager to achieve restaurant performance and quality standards in your department.
  • Understand that teamwork is key:
    Partner with the restaurant team to ensure safe and efficient operations.
Qualifications
  • Previous managerial experience is required, ideally within a restaurant, retail, or hospitality environment.
  • Positive team player with flexible schedule.
  • Passion for fast‑paced environment.
  • Must be 18 years or older.
To be a Successful Department Manager, you’ll need
  • A commitment to excellence and safety in the workplace.
  • Strong customer service and support focus.
  • The ability to communicate effectively and anticipate customer needs.
  • Provide solutions and make decisions in a fast‑paced environment.
Benefits
  • Competitive pay
  • Bonus program
  • 6% 401(k) match program
  • Flexible scheduling
  • Paid Time Off
  • Tuition reimbursement and/or educational assistance
  • Training and advancement opportunities
  • Employee discounts and free meals
  • Health, Dental, Vision, and Life Insurance
  • Short-Term and Long-Term disability
  • Discounted offerings from partners such as Verizon, AT&T, Great Wolf Lodge, Regal Cinemas, Car Rentals, and many more with
  • And much more!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

Please contact the restaurant you are applying to request accommodations.

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