Head of Service

About the Role

As Head of Service at HC‑One, you will put kindness first, ensuring residents receive nutritious meals and a caring environment across our Dementia, Nursing, Residential and Specialist Care homes.

• Prepare and serve nutritious meals and dessert items for residents.
• Maintain food safety, hygiene and cleanliness standards.
• Monitor supply levels, fridge/freezer temperatures and maintain records.
• Train new staff on equipment and procedures.
• Communicate with residents and colleagues in a considerate manner.

• Kitchen experience mandatory.
• Knowledge of Food Safety Act 1990, Health & Safety at Work Act 1974, RIDDOR, COSHH regulations.
• Excellent record-keeping and organisational skills.
• Ability to follow recipes accurately.
• Excellent communication, kindness, and customer‑service orientation.
• Full training will be provided.

Comprehensive training is provided. You will also enjoy a wide range of benefits:

• Paid Enhanced DBS/PVG
• Free uniform
• During a shift of eight hours or more a nutritious meal will be available
• Company pension scheme
• 28 days annual leave inclusive of bank holidays
• Group life assurance cover
• Award-winning learning and development and support to achieve qualifications.
• GP online - a service providing around the clock GP consultation via an interactive app - available to you and your children under 16
• An opportunity to learn from experienced colleagues as part of an outstanding and committed team.
• Colleague discounts – Access to over 1600 high street discounts including carefully selected discount partners.
• Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues
• Excellent recognition schemes such as ‘Kindness in Care’ and Long Service Awards
• An attractive refer a friend scheme of up to £1000 per referral, depending on the role