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Telecare Support Advocate – Customer Safety

Job in North Tyneside, Tyne and Wear, England, UK
Listing for: Confidential
Full Time position
Listed on 2026-10-18
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Call Center / Support, Customer Success Management, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 24000 - 29000 GBP Yearly GBP 24000.00 29000.00 YEAR
Job Description & How to Apply Below

Confidential in the United Kingdom is seeking a Call Centre Customer Enabling Services Advocate to manage Telecare alarms, provide reassurance, and coordinate appropriate support for customers in a 24/7 service.

Shifts are available with night rates and shift allowances depending on hours worked. Experience in telecare or similar support environments is desirable, and familiarity with the Jontek system would be beneficial.

This posting is for the 24/7 Telecare Support Advocate – Customer Safety role at Confidential, based in North Tyneside, England, United Kingdom.

The position is based in North Tyneside, England, United Kingdom.

This opportunity is part of our work in Management & Operations, Sales.

The advertised compensation is 24.000 - 29.000.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

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