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FM Helpdesk Leader: SLA-Driven, CAFM Expert

Job in Backworth, North Tyneside, Tyne and Wear, England, UK
Listing for: Branta Recruitment Ltd
Full Time position
Listed on 2026-05-21
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Location: Backworth

Branta Recruitment Ltd is looking for a Helpdesk Manager to oversee the central Facilities Management Helpdesk in Backworth. The successful candidate will lead a high-performing team, ensuring all maintenance workflows are effectively managed and adhere to service level agreements.

With a focus on operational excellence, responsibilities include team leadership, monitoring performance metrics, and maintaining strong client relationships. Ideal candidates will have experience in facilities management and working with CAFM systems.

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