Assistant Team Manager

The postholder will support the Team Manager in the operational leadership of the Community Wellbeing Assessment, Review, and CORE Management Teams.

This role is pivotal in ensuring the delivery of high-quality, strength-based, and person-centred services that meet statutory duties and reflect service priorities.

The postholder will provide effective supervision and oversight of Social Workers and Community Wellbeing Officers, promote timely safeguarding responses, and chair safeguarding meetings.

A strong focus on excellent customer service and collaborative working will be essential to drive continuous improvement and uphold best practices across the service.

To provide regular, reflective supervision and day to day support to Social Workers & Community Wellbeing Officers.

Promote a culture of accountability, continuous learning, and professional development.

Support the Team Manager in managing team performance, workflow and service delivery targets.

Champion strength-based and outcomes focussed practice, in line with the Care Act 2014.

Ensure assessments, support plans and reviews are timely, proportionate and co-produced with individuals and carers.

Promote the use of community assets and preventative approaches to reduce reliance on formal care.

To complete regular quality audit reviews through supervision and case file audits.

Lead and support safeguarding enquiries under Section 42 of the Care Act, ensuring timely and proportionate responses.

Provide guidance and oversight on complex cases, including risk assessments and mental capacity considerations.

• Ensure service users and carers receive respectful, responsive and high-quality support.
• Contribute to audits, service reviews, and quality assurance processes to drive continuous improvement.
• Deputise for the Team Manager as required.
• Contribute to service planning, workforce development and implementation of new initiatives.

Support the effective use of resources and adherence to budgetary controls.

Any other duties commensurate with grade of post.

For an informal conversation regarding the vacancy, please contact:

Sue Mullen

Service Manager

susan

Our People First strategy is our promise to make North Tyneside Council an exceptional place to work, where everyone can thrive and flourish. A place where people want to work, where joining our team is an exciting prospect, staying with us feels like a great decision, and building your career at North Tyneside Council is a natural progression.

As part of our People First strategy, we are committed to creating a workplace that reflects the diverse communities we serve. We believe that diversity, equity, and inclusion are fundamental to our success and the well-being of our employees and residents. Our goal is to foster an environment where everyone feels welcome, safe and valued.

If you are passionate and committed about making a difference and want to work somewhere where you can make positive change, we will provide the right environment for you to excel.

Alongside our People First strategy, we are committed to safeguarding and promoting the welfare of children and young people, and adults at risk of harm. All staff and volunteers are expected to share this commitment and to familiarise themselves with all relevant policies, procedures and guidance. Within North Tyneside, safeguarding is everybody’s business.

If you feel a reasonable adjustment will provide additional support in both the recruitment process and within the workplace, please indicate this to the hiring manager on your application.…