Sales​/Service Advisor

Overview

We are seeking an experienced Sales and Service Advisor to join our client's successful independent business in Newcastle, Tyne and Wear. This role offers a fantastic opportunity for a skilled candidate to work in a customer-focused environment, combining sales, service support, and administrative responsibilities.

• Basic salary up to £25,000 per annum
• Bonus potential of up to £560 per month, with an OTE of £31,720
• Full-time employment, Monday to Friday, 9am-5pm (37.5 hours)
• No weekend working
• Full training and ongoing support provided
• Career progression opportunities within the branch network
• Work within a well-established business with a strong reputation in the area

• Deliver exceptional customer service at the counter, over the phone, and via email
• Advise customers on a broad range of products and services, including taking orders accurately
• Manage bookings for trailer hire, towbar fitting, and workshop services
• Ensure stock is received, displayed, and maintained to maximise sales opportunities
• Support workshop workflow coordination and provide timely updates to customers
• Handle cash, banking, invoicing, and credit transactions with accuracy
• Maintain administrative and filing systems according to company standards
• Uphold Health & Safety guidelines and keep the working environment tidy and professional

• Previous experience in a sales, customer service, or similar customer-facing role
• Strong communication and organisational skills
• Confident handling of sales transactions and basic administrative duties
• Proactive approach to customer care and achieving sales targets
• Full UK driving licence (essential)
• Forklift licence is desirable but not essential; training can be provided