Loss Prevention Officer

Job Title: Loss Prevention Officer

Location: Boundary Outlet - Newcastle

Hours: 25 hours a week working 5 days out of 7

Boundary Outlet is a premier shopping destination offering top brands at outlet prices. We are committed to ensuring a safe and secure environment for our customers, staff, and property. We’re looking for a vigilant and proactive Loss Prevention Officer to join our team and help us minimise theft and loss across the store.

As a Loss Prevention Officer, you’ll play a vital role in safeguarding the store by preventing theft, deterring suspicious activity, and ensuring compliance with security protocols. Your ability to remain calm and focused in high-pressure situations will be essential to maintaining a safe shopping environment.

• Monitor the shop floor, stockrooms, and other areas to identify potential security risks.
• Detect, deter, and report theft, vandalism, or other suspicious activity.
• Conduct regular patrols of the store and ensure all security measures are in place.
• Monitor CCTV systems and respond to incidents effectively.
• Liaise with store management, staff, and external authorities when necessary.
• Assist with staff training on loss prevention procedures.
• Complete detailed incident reports and maintain accurate records.

• Previous experience in a security or loss prevention role is desirable but not essential, as training will be provided.
• Strong observational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Ability to remain calm and professional under pressure.
• A proactive and confident approach to problem-solving.
• Knowledge of CCTV systems and basic security protocols is an advantage.

• Company Pension Scheme
• Employee Assistance Programme
• Long Service Awards
• Store Discount
• Free Parking
• Social working hours (aligned to Retail Store opening times)
• Subsidised Meals
• Learning & Development Training