Employment adviser, Social Work

Job Overview

Employment Adviser – Newcastle, Full-time (part‑time options available)

Reed in Partnership is a UK family‑owned company that helps individuals who are unemployed, economically inactive, or facing challenges such as health conditions, disabilities, or caring responsibilities to find sustainable employment. You will work in our Newcastle office supporting a caseload of long‑term unemployed jobseekers as part of the Restart Scheme.

• Take ownership of a caseload of jobseekers and create tailored action plans to progress them into employment.
• Deliver personalised, one‑to‑one guidance, including CV writing, interview preparation, and skills development.
• Meet and exceed performance targets and key performance indicators (KPIs).
• Collaborate with participants to shift mindsets and build confidence for work.
• Engage with local employers to identify job opportunities.
• Signpost participants to internal and external stakeholders to address specific barriers such as health, housing, or financial challenges.
• Promote the Restart Scheme within the community, raising awareness of its benefits and impact.
• Provide inclusive support and advice to people from all backgrounds.

• Demonstrable coaching/mentoring or persuasion/influencing experience.
• Experience in a customer‑facing environment (e.g., hospitality, social care, sales).
• Experience working in a fast‑paced, performance‑target driven setting.
• Willingness to travel locally to meet customers and employers.
• Minimum of 2 A‑Levels (or equivalent Level 3 Diploma) and GCSE English Language at least Grade B (or equivalent Level 2 qualification). Alternatively, achievement of a Level 2 in Literacy Assessment at interview or International Equivalents.
• Knowledge of disability or inclusive support (preferred).
• Desirable:
  Fluency in more than one language.

• Pay: £28,000 – £30,000 (pro‑rated for part‑time).
• 25 days annual leave (pro‑rated for part‑time) plus statutory bank holidays.
• Reed Pension Scheme.
• Management & leadership training.
• Personal and professional development funds.
• Bi‑annual pay reviews.
• Opportunities for training, development and progression.

We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria.

Internal applications close on 21/07/2026.