Accounts Receivable Supervisor

This is a great opportunity to step into a hands‑on Accounts Receivable Supervisor role within a fast‑paced, project‑based environment where you will take ownership of the AR function and lead an AR Administrator. You will play a key role in improving processes, strengthening customer relationships, and ensuring smooth, accurate, and efficient cash flow operations.

North Vancouver‑based, values‑driven organization with a long‑standing reputation for technical excellence, service, and innovation. They partner closely with clients and manufacturers to deliver thoughtful, sustainability‑focused solutions across a wide range of industries.

The Accounts Receivable Supervisor is responsible for overseeing the day‑to‑day AR function within a fast‑paced, high‑volume, project‑based environment. This role provides leadership to the AR team, supports strong customer relationships, ensures accuracy of receivables processes, and drives continuous improvement across systems and workflows. Working closely with internal departments, this individual plays a key role in maintaining efficient billing, healthy cash flow, and operational excellence.

• Oversee daily AR activities, ensuring accurate and timely processing of invoices, credit memos, and payment applications
• Monitor customer accounts and aging reports to proactively manage collections and reduce outstanding balances
• Support AR reconciliations, month‑end reporting, and account accuracy
• Resolve billing discrepancies and customer inquiries in a professional, solutions‑focused manner

• Support customer account setup, including credit checks, credit limits, and billing terms in line with company policies
• Maintain strong customer relationships while ensuring clear payment expectations are upheld
• Partner with Sales, Project Management, and Operations to ensure accurate billing and contract alignment

• Provide guidance, mentorship, and day‑to‑day support to AR team members
• Foster a collaborative, accountable, and high‑performing team environment
• Support training, development, and continuous improvement initiatives within the department

• Identify opportunities to improve AR processes and reduce manual work through greater efficiency
• Support system and workflow improvements to enhance accuracy and effectiveness
• Assist with AR reporting, analysis, and documentation as required
• Perform additional duties as needed

This role requires a highly organized, detail‑oriented Accounts Receivable professional with strong technical capability and experience working in fast‑paced, high‑volume environments. The ideal candidate brings prior AR or related accounting experience, ideally within project‑based or construction‑style environments, along with the ability to lead, mentor, and support team members. Strong communication skills, accuracy under pressure, and a customer‑focused mindset are essential. The successful candidate will demonstrate ownership, accountability, and a continuous improvement approach while working both independently and collaboratively.

• Post‑secondary education in Accounting, Finance, or a related field preferred
• 3‑5 years of Accounts Receivable or related accounting experience, ideally in a high‑volume or project‑based environment
• Previous leadership or supervisory experience considered an asset
• Experience in HVAC, construction, mechanical, or related industries considered highly valuable
• Strong interpersonal skills with the ability to build effective relationships with internal teams and external customers/vendors
• Excellent communication skills with a calm, professional, and solutions‑oriented approach under pressure
• Strong attention to detail with excellent organizational, problem‑solving, and analytical skills
• Proven ability to manage high transaction volumes while maintaining accuracy and meeting deadlines
• Advanced proficiency in MS Office, particularly Excel (Pivot Tables, VLOOKUPs, and data analysis)
• Experience with ERP systems;
  Microsoft Dynamics Business Central is an asset
• Demonstrated integrity, accountability, and customer‑centric mindset
• Ability to work independently with minimal supervision while contributing effectively in a team environment
• Continuous improvement mindset with a focus on process efficiency and reducing manual work

$72,000 - $80,000 plus comprehensive benefits package.

North Vancouver, BC (onsite role).