Billing and Collections Coordinator

Clark Wilson

Published July 21, 2026

Location 885 West Georgia #900, Vancouver, Canada

Category Accounting / Finance

Job Type Full-time

Minimum 55000

Maximum 75000

Clark Wilson LLP is a leading, innovative law firm in British Columbia. For over 100 years, we’ve proudly advised clients on a comprehensive range of legal issues and with over 200 professionals serving some of the most recognizable brands in the world, we’ve built a culture of collaboration, inclusivity, and excellence

As leaders in our markets, we continue to grow by fostering strong relationships, delivering exceptional service, and empowering our people to succeed. We are consistently recognized for our professional achievements, and we take pride in creating a workplace where people enjoy coming to work every day.

Clark Wilson LLP seeks a meticulous Billing and Collections Coordinator to enhance our esteemed billing and collections department team. Reporting to the Manager of Finance, Billing and Collections, this full-time, permanent role is perfect for individuals aiming to excel within a distinguished firm.

Every day will bring a variety of opportunities to support the firm's billing and collections functions.

Key responsibilities include:

• Support firm-wide billing activities by preparing, reviewing, and finalizing client invoices in accordance with firm and client billing guidelines.
• Proactively manage accounts receivable by monitoring outstanding balances and following up with clients regarding overdue invoices.
• Communicate professionally with clients, lawyers, and legal assistants regarding billing inquiries, outstanding accounts, payment arrangements, and account reconciliations.
• Submit invoices through email and electronic billing platforms in accordance with client requirements.
• Learn and utilize the firm's billing applications, including Prebill Manager and the Expert Collections module within Aderant.
• Maintain accurate billing records and client account documentation within the firm's document management system.
• Provide guidance and training to lawyers, legal assistants, and staff on billing systems, processes, and best practices.
• Collaborate closely with the Accounting & Finance team to resolve billing and collections issues while identifying opportunities to improve processes and service delivery.
• Provide support on special projects and carry out other duties as assigned in support of billing and collections operations.
• Knowledge of e-billing is considered an asset; however, it is not a requirement for the role. This includes familiarity with LEDES file generation, invoice submissions through e-billing platforms, troubleshooting billing rejections, monitoring invoice status, and supporting client-specific billing requirements.

• Minimum two years of billing and collections experience, preferably within a professional services or law firm environment.
• Strong understanding of billing and collections best practices, including electronic billing platforms and client billing guidelines.
• Excellent verbal and written communication skills with the confidence to professionally follow up on outstanding accounts and explain billing matters.
• Exceptional organizational skills with strong attention to detail and the ability to manage multiple priorities while meeting tight deadlines.
• Proficiency with Microsoft Office, particularly Excel, Word, Outlook, Adobe Acrobat, and accounting or practice management systems such as Aderant.
• Ability to train and support others on billing applications, processes, and procedures.
• Strong analytical and problem-solving skills with the ability to investigate discrepancies and resolve payment issues.
• A collaborative, client-focused approach with a commitment to delivering exceptional internal and external service.
• Demonstrated sound judgement, professionalism, discretion, and the ability to maintain confidentiality when handling sensitive financial information.
• A continuous improvement mindset with an interest in documenting processes, improving workflows, and contributing to…