Accounts Receivable Manager

Northland Properties Corporation (NPC)

Support Centre, Vancouver, BC

Full Time

$85,

Health/Dental/Vision, RRSP, Paid Time Off, Employee Perks

Northland Properties is seeking an experienced and results-driven Accounts Receivable Manager to lead our Accounts Receivable function and strengthen the processes, controls, and reporting that support effective cash collection and financial management across the organization.

Reporting within the Finance team, this role is responsible for overseeing daily AR operations, leading and developing the team, monitoring collections performance, and collaborating with stakeholders to resolve issues and drive continuous improvement.

The ideal candidate is a hands-on finance leader with strong technical accounting knowledge, proven people management experience, and a passion for operational excellence. They will be comfortable balancing detailed financial analysis with strategic decision-making while maintaining strong relationships across our diverse portfolio of brands operating in Canada, the US, the UK, and Ireland.

• Oversee end-to-end accounts receivable and collections processes, ensuring accuracy, efficiency, and compliance.
• Manage billing, cash application, reconciliations, collections, credit balances, adjustments, and customer account resolutions.
• Monitor AR aging, identify overdue and high-risk accounts, and establish effective collection and escalation strategies.
• Collaborate with Operations, Sales, and Finance on payment terms, credit limits, account holds, and collection priorities.
• Support month-end and year-end closing activities, including AR subledger-to-general-ledger reconciliations.
• Maintain appropriate financial controls, documentation, and audit readiness.

• Lead, coach, and develop the Accounts Receivable team to achieve operational and performance objectives.
• Establish clear responsibilities, service standards, and accountability.
• Promote cross-training, knowledge sharing, and professional development.
• Foster a collaborative, solutions-oriented, and continuous-improvement culture.

• Develop and maintain reporting on receivables, aging, collections, disputes, unapplied cash, and key performance indicators.
• Analyze collection trends, identify risks, and recommend actionable improvements.
• Establish performance targets and monitor results to ensure collection objectives are achieved.
• Provide Finance and operational leaders with timely insights into outstanding balances and collection performance.

• Identify opportunities to improve AR efficiency, accuracy, internal controls, and customer service.
• Standardize AR procedures and reporting across multiple business units.
• Partner with Finance and other departments to simplify and automate manual processes.
• Support ERP enhancements, system testing, implementations, and process documentation.
• Leverage technology and financial data to improve reporting quality and operational visibility.

• Build effective working relationships with Sales, Operations, Accounting, Treasury, and other stakeholders.
• Collaborate with internal teams to resolve billing disputes and complex collection matters.
• Provide guidance on AR policies, procedures, and customer account issues.
• Maintain positive customer relationships while supporting collection targets and financial objectives.

• 8+ years of progressive accounting, accounts receivable, credit, or collections experience, including experience leading and managing a team of Account Receivable Specialists in a high-volume environment.
• Experience working within a multi-entity,…