Receptionist - Jim Pattison Toyota Northshore

Introduction
The  Jim Pattison Auto Group  is seeking a friendly, reliable, and highly organized  Receptionist  to be the welcoming face of our  Jim Pattison Toyota Northshore  dealership. As the first point of contact for customers, visitors, and employees, you’ll play a key role in creating a positive and welcoming experience while keeping our showroom running smoothly.

You’ll take pride in delivering an exceptional experience to visitors, staying organized, and ensuring every interaction reflects our strong commitment to our customers.

Schedule
This is a full-time, permanent role of 40 hours per week. The regularly scheduled hours will be Tuesday to Thursday: 1:00 PM – 9:00 PM, Friday: 9:30 AM – 6:00 PM and Saturday: 8:30 AM – 6:00 PM.

Pay Range
$19.00 to $22.00 per hour, depending on experience.

This role reports to the  Office Manager  of the dealership.

About Us
A division of the Jim Pattison Group, the  Jim Pattison Auto Group  was founded in 1961 by Jimmy Pattison, when he purchased a GM franchise. Today, the  Jim Pattison Auto Group  encompasses 28 locations across Western Canada, representing 16 automotive brands.

Customer satisfaction is our priority and it’s accomplished through the strength of our employees. Learn more about us here:

Key Responsibilities

Greet all visitors entering the showroom, promptly answer inquiries, and introduce visitors to their host

Promptly and professionally answer incoming calls on a multiline phone system

Welcome and serve customers in the lounge areas

Maintain a tidy work space and stocked customer lounge (coffee station, kids station)

Handle and process payments from customers

Stock in vehicles, and assist the Sales Dept with vehicle inventory control

Book service appointments in the software system

Distribute incoming mail

Ensure a high degree of confidentiality with company and customer information

Participate in maintaining a supportive and fun working environment

Other administrative duties as assigned

Key Qualifications

Previous experience in a customer-facing role is considered an asset

Previous experience in the automotive industry is considered a strong asset, including experience with CDK or One-Eighty software

Previous experience operating a multiline phone system is preferred

Proficiency with Microsoft Office (Word, Excel, Outlook)

Strong customer-service skills with a friendly, approachable attitude

Strong organizational and time-management skills

Good data entry skills, with strong accuracy

Detail-oriented, with the ability to multi-task and prioritize responsibilities

Ability to stay calm and focused in a fast-paced environment

Reliable, punctual, and dependable

Good written and spoken communication skills

Ability to interact professionally with others

What We Offer

Competitive wages

Comprehensive benefits package, including health, dental, and insurance

Unlimited opportunities for advancement, growth, and development

Access to exclusive corporate discount programs

Recognition and rewards programs

A great team atmosphere and a positive, supportive working environment

This role requires successful candidates to complete a satisfactory Criminal Record Check.

We thank all applicants for their interest; however, only those selected for interviews will be contacted.

We are an equal opportunity employer and are committed to creating an inclusive and accessible workplace. We welcome applicants from all backgrounds and experiences. If you require any accommodations during the recruitment process, please contact us at