EMCO Customer Service and Sales Associate

Step into a career as a Customer Service and Sales Associate at EMCO Corporation. Focus on providing top-notch service to customers visiting our Profit Centre counters.

This role is suited for individuals with customer service experience who are eager to assist with sales, process orders, and maintain a welcoming counter area. Supporting customers, resolving their queries, and ensuring stock levels are adequate are key aspects of this role.

Key Responsibilities:

• Provide personalized service to walk-in customers

• Research and recommend plumbing and HVAC products

• Drive promotional efforts and generate leads

• Handle order entry and packing proactively

• Address customer concerns and facilitate returns

Requirements:

• High School diploma required; further education an asset

• Minimum 1 year of customer service experience

• Strong verbal communication skills

• Attention to detail and interpersonal skills

• Ability to quickly learn relevant software systems

Provide exceptional service and contribute to sales successes at EMCO, enhancing customer interactions daily.
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