Hybrid Operations Coordinator

Position: Hybrid Operations Coordinator at RUX
Location: Squamish

Join RUX as a Hybrid Customer Experience & Operations Coordinator and enhance customer satisfaction from Squamish, BC. Manage support interactions, order processing, and logistics in a part-time capacity.

In this pivotal role, you will ensure that customer inquiries are addressed promptly and efficiently through various channels. Your responsibilities will include tracking inventory, maintaining accurate records, and collaborating with team members to enhance customer experience. Use your skills to gather feedback and contribute to process improvements that elevate service quality.

Key Responsibilities:

• Coordinate and respond to customer support interactions

• Process orders and oversee inventory tracking

• Maintain accurate documentation of communications

• Analyze customer feedback for continuous improvement

• Collaborate with teams to streamline workflows and customer service

Requirements:

• Strong communication and customer service skills

• Background in operations management and administrative roles

• Analytical mindset for interpreting feedback and metrics

• Familiarity with digital tools and office software

• Detail-oriented with the ability to multitask

Bring your dedication to customer service and operational excellence to the RUX team in beautiful Squamish.