Appointment Scheduler Jim Pattison Toyota

Position: Appointment Scheduler for Jim Pattison Toyota
Join Jim Pattison Toyota Northshore as an Appointment Scheduler. Ensure seamless service experiences and engage customers from appointment scheduling to service completion.

In this role, you will manage appointment logistics for the Service Department while providing outstanding customer service. Your responsibility will be to greet customers, confirm appointments, and ensure technician availability aligns with service requests. Maintaining clear communication and managing workflow effectively are critical to this position.

Key Responsibilities:

• Confirm and schedule service appointments via phone, email, and online

• Welcome customers and gather vehicle/service information

• Coordinate with Service Advisors on shop capacity

• Provide appointment reminders and updates on vehicle status

• Keep precise records in the dealership management system

Requirements:

• Previous experience in customer-facing roles is preferred

• Familiarity with scheduling tools an asset

• Excellent verbal and written communication skills

• Strong ability to multitask efficiently

• Must hold a valid BC Driver's License

Your organized approach will contribute to delivering high-quality service at Jim Pattison Toyota Northshore.