Customer-Focused Office Administrator

Join Trail Appliances as a Customer-Focused Office Administrator, balancing customer interaction and administrative tasks. Engage with customers face-to-face and via phone, while also managing office duties effectively.

As an Office Administrator at Trail Appliances, you will play a crucial role in delivering outstanding customer service. This position requires 50% customer interaction and 50% administrative work, making strong communication skills essential. You'll type at least 40 words per minute, handle inquiries, and ensure payment collection with precision.

Key Responsibilities:

• Provide exceptional customer service as first point of contact

• Handle incoming calls and customer inquiries proactively

• Manage store administration tasks efficiently

• Collaborate with Sales and Customer Support Teams

• Build rapport with customers to enhance their experience

Requirements:

• Experience in administrative/customer service roles

• Fast, accurate data entry skills

• Ability to manage customer conflicts effectively

• Proficiency in Microsoft Office applications

• Availability to work weekends

Bring your customer service passion and teamwork spirit to the Trail Appliances team!