Specialist, eLearning

As a recognized national law firm, we support, grow, and impact our communities through our work. We help entrepreneurs, companies, and professionals shape and build the Canadian economy.

When you start a career with Miller Thomson, you join a firm that puts its people first. We provide the opportunity to influence the course of your career, community, and workplace with the support and backing of a national organization. While teamwork and collaboration are hallmarks of our culture, we accept and encourage individuality. You can expect a friendly, safe, and supportive environment where your colleagues will rally around to help you succeed.

Find the spark that will propel your career to new heights.

We are seeking a Specialist, eLearning to join the team in any of our offices
.

The purpose of this role is to promote a culture of continuous learning for all members of the Firm through eLearning. As part of the Learning Team, the role's primary function is to develop and maintain engaging digital learning solutions that support organizational learning objectives.

eLearning Design and Development

• Build learner-centred, engaging eLearning programs, microlearning assets, job aids, and videos using Articulate Storyline, Rise, and other authoring tools.
• Work with subject matter experts (SMEs) and stakeholders to determine content work packages.
• In conjunction with the Team Lead, Instructional Design, develop content storyboards and scripts.
• Build interactive learning activities, quizzes and assessments that accurately test knowledge and understanding.
• Facilitate review cycles and incorporate feedback from SMEs and stakeholders.
• Apply adult learning principles and learning experience design best practices to maximize learner engagement and knowledge retention.
• Problem-solve and troubleshoot issues that arise in the designing phase.
• Resolve technical issues that arise.
• Ensure learning content meets accessibility standards and organizational branding guidelines.
• Publish and test modules to ensure functionality and accurate capturing of progress and results within the LMS.
• After launch, measure learner engagement and effectiveness of eLearning programs through assessments, surveys, and learning analytics and make improvement recommendations for future releases.
• Manage multiple eLearning development projects simultaneously, ensuring milestones, timelines and deliverables are met.
• Assist with the continual improvement of eLearning modules through the iterative process of updating content, assessments, and activities.
• Act as reviewer of courses developed by others.
• Document processes and procedures for use in future projects.
• Monitor emerging learning technologies and recommend innovative approaches to enhance digital learning experiences.

• Work with the project team to design and develop eLearning content to support the new application rollout when required
• Engage stakeholders to align expectations and support successful implementation.
• Work with the project team to produce reasonable solutions to issues encountered during the rollout.

• Upload and manage course content in LMS.
• Assist with the implementation and administration of the LMS.

• Degree in Adult Learning, Education or Technology with 3+ years of eLearning design experience.
• Experience in the legal field considered an asset.
• Bilingual in French and English required.
• Knowledge of adult learning principles, learning experience design, instructional design, and eLearning design.
• Able to grasp technical subjects and learn new technologies quickly.
• Knowledge of SCORM/AICC/Tin Can standards, as well as eLearning accessibility standards.
• Required technical skills include:
  Articulate Storyline,…