Team Lead, Events; Peak of Christmas

Team Lead, Events (Peak of Christmas 2026) Job Description

Posted Thursday, August 27, 2026 at 7:00 AM

Proud to be 100% Canadian-owned,Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

Job Title: Events Team Lead (Peak of Christmas)

Department: Marketing & Events

Reports to: Marketing & Events Manager / Events Specialist

Role Status: Full Time / Seasonal / Hourly

ABOUT US

As Vancouver’s premier attraction we offer truly rewarding and memorable experiences! Our team members get to work in a challenging and cooperative environment where everyone comes together to create memories of a lifetime. We offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation, an inspiring setting, and many unique employee privileges. We are seeking new team members who embody our core values that focuses on people, connection, growth and challenge.

We foster a work environment where diversity is valued, quality of life is enhanced, and individual aspirations are fulfilled. Applicants who thrive in a positive environment where service excellence is top priority are encouraged to apply.

JOB SUMMARY

A magical story awaits our guests at The Peak of Christmas from November 20 th – December 25 th . This annual event transforms Grouse Mountain into Vancouver’s North Pole, where guests can meet Santa in his workshop, see reindeer Dancer and Vixen, experience the enchanting light walk, glide across the Mountaintop Skating Pond, and much more!

The Events Team Lead is a customer-facing role to support the delivery of The Peak of Christmas event. You will primarily be based in Santa’s Workshop and Elf Headquarters, ensuring both attractions operate smoothly and guests have a positive and engaging experience.

Please note that the Events Team Lead position is a one-month contract to support the execution of The Peak of Christmas event. There may be opportunities for continued employment within other departments.

ESSENTIAL JOB FUNCTIONS

• Lead a team of Event Representatives by maintaining a positive, communicative and fun work environment
• Assist with training and provide support with supervision of staff
• Work with Santa and Event Representatives on scheduling breaks to ensure seamless communication to the Grouse Mountain guests
• Knowledgeable about The Peak of Christmas programming in order to effectively respond to guest inquiries and promote activities
• Assist in the operational responsibilities of Santa’s workshop, including opening and closing, sign-up process, check-in, and flow of guests
• Drive charitable fundraising through promoting sale of Santa photos
• Assist Santa during his breaks and enroute to and from the workshop
• Ensure Santa’s break area/dressing room remains accessible, private, and comfortable
• Asist in the operational responsibilities of Elf Headquarters, including opening and closing, setting up and facilitating crafts, and ensuring craft supplies are tidy and stocked
• Welcome guests of all ages and provide a fun and engaging experience
• Communicate with guests in a clear, respectful and enthusiastic manner
• Respond to guest concerns and comments efficiently to ensure that all guests have a positive experience
• Maintain good communication with Events Specialist, Marketing & Events Coordinator, and Marketing & Events Manager

SUPERVISORY RESPONSIBILITIES

This position provides…