Bilingual EDI​/RPG Analyst​/Developer

Bilingual EDI & AS400/RPG Analyst/Developer Skills Required

• Bilingual proficiency in English and French
• Experience on AS400 programming - RPGLE, RPG, SQL, CL, CLLE
• Proficiency with EDI and experience with True Commerce, SPS Commerce, Intertrade and Trusted Link
• Understand of Batch processing
• Exposure to Debug, ROBOT SCHEDULER
• Free Format SQL programming
• Providing production support and development to applications running in batch and handling job abends

• Familiarity with Octopus, Service Now (or any other ITSM tool)

• Diagnosis and Resolution of EDI issues and other incidents
• Handling of daily EDI transactions
• Generate outbound EDI-ready data, consume inbound EDI data to update ERP tables
• Current EDI partner onboarding and certification using True Commerce, Trusted Link, SPS Commerce, Intertrade, iTrade, etc.
• Acknowledge receipt and start to investigate, diagnose, and analyze the L3 application incident
• Cooperate with client group for investigation diagnosis and analysis of L3 application incident
• Provide temporary solution or a permanent solution to the incident which eliminates the root cause of the incident
• Documenting and Reporting
• For a Priority 1 or Priority 2 Incident, following receipt of incident, till the resolution of that incident. The L3 support team needs to provide updated reports to client by sending an e-mail at least once every 60 minutes
• For each incident received in Incident/Change/Problem Management the Support team will update Incident/Change/Problem Management with detailed description of the L3 application incident resolution achieved for the sa