Senior Product Manager - Clinical

About the Role
Hi! I'm Jeremy, a Staff Product Manager at Jane. I lead product for two teams within our Clinical group, working on the intersection of care delivery and AI — shaping how practitioners document, chart, and leverage intelligent tools in their day-to-day clinical work.

I'm looking for a Senior Product Manager to join one of our Clinical teams, focused on everything the patient contributes to their own care: consents, intake forms, and surveys. If you've ever filled out a clipboard of paperwork before an appointment, you already know the problem space. But at Jane, we're rethinking how that information flows, how it's collected, and how it connects to the rest of the care experience.

This is foundational work that touches nearly every clinic using Jane.

This team is forming as part of a deliberate rebalancing of our Clinical group. You'll help shape the team's identity, build its roadmap, and define what success looks like. It's a rare opportunity to have that kind of influence inside a company that's already at scale with thousands of clinics relying on us every day.

The right person for this role has strong product instincts, a bias for shipping, and a genuine curiosity about how practitioners and patients interact with clinical workflows. Experience in healthcare is a plus, but what matters more is your ability to get deeply curious about a complex problem space and move a team forward with clarity.

You can find me on Linked In.

What Impact We’re Looking for You to Make

Own the roadmap for consents, intake forms, and surveys, building a clear point of view grounded in customer needs, data, and Jane's product strategy

Shape how patients contribute to their care digitally, reducing friction for both patients and the practitioners who rely on that information

Identify and deliver AI-powered experiences that make patient intake smarter and less burdensome. This means evaluating where AI creates real value (and where it doesn't), owning the end-to-end delivery of those experiences, and defining how we measure whether they're actually working

Establish guardrails for AI features in this space, including fallback behavior and human-in-the-loop patterns, so that what we ship is trustworthy for practitioners and patients

Champion AI usage across the team and group, not just in the product but in how we work. Use AI to accelerate discovery, analyze customer feedback, generate insights, and automate the low-value tasks that slow teams down

Drive a consistent shipping cadence through iterative, well-scoped work. We want the team humming with momentum and clarity on what's next

Be creative about how we learn faster. Run effective betas, expose hidden assumptions, and proactively share learnings across teams

Collaborate closely with design, engineering, data, support, and marketing to ship the whole customer experience, not just the feature

Build alignment with stakeholders across Clinical and beyond. Ownership here is end-to-end: from problem discovery through launch and enablement

What Experience We Need

5+ years of product management experience, ideally with time spent in complex, workflow-heavy product areas

Experience delivering an AI-powered product or feature from concept through launch (0 to
1). You've navigated the unique challenges of shipping AI: defining what "working" looks like, setting up evaluation criteria, managing reliability and trust, and knowing when to pull something back

A track record of owning a team's roadmap and building compelling rationale that connects to a broader strategy

Comfort evaluating tradeoffs between AI and non-AI approaches. You have a thoughtful perspective on when AI creates real value versus when it adds complexity, and you can articulate that reasoning to your team and stakeholders

Comfort working across teams and influencing without authority. This role requires close collaboration with adjacent Clinical teams, Support, and PMM

Strong product sense: you talk to customers regularly, anchor decisions in data, and can articulate the "why" behind your roadmap to a range of audiences

Experience running betas, experiments, or phased rollouts. You know how to scope…