On-Site IT Support Specialist

Join our team as an On-Site IT Support Specialist, dedicated to ensuring effective tech solutions for our resort team. Bring your IT expertise, particularly in SQL and customer service.

This full-time role is an exceptional fit for a motivated IT Support Technician. You will manage all device installations, troubleshoot issues in Windows and Office 365, and assist with SQL database challenges. Your work with guest-facing technologies will directly enhance user experience across the resort’s departments.

Key Responsibilities:

• Support hardware and software troubleshooting for end users

• Install, configure, and maintain IT equipment

• Troubleshoot and support Microsoft Office applications

• Manage user accounts in Active Directory

• Assist in network configuration and connectivity

Requirements:

• Degree in IT or related field, or equivalent

• Over 2 years of IT support experience

• Strong skills in Windows operating systems

• Basic networking knowledge, including DNS and DHCP

• Must be able to lift IT equipment (25-50 lbs)

Support our team by using your IT skills to enhance the technology experience for all guests.
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