QA Analyst - Senior

Reference Number: 4916
Posted Date: Jun 22, 2026
Employment Type: Permanent Full Time
Hours of Work: 7.5 hours per day - 5 day week (M-F)
Work Arrangement: Hybrid 8
Salary Range: $92729.00 - $100427.60 Annually
Location:
North Vancouver, British Columbia, Canada
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This is an Internal ICBC job posting for applicants within the bargaining unit. External applicants will not be considered.
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We look forward to hearing from you!
The Information Services Division is currently looking for Senior QA Analyst to join our Digital teams. In this role, you will be responsible for maintaining and enhancing complex solutions using a mix
of testing approaches and tooling technologies to ensure the quality of ICBC’s various Customer facing services
As a Senior QA Analyst, you will be responsible for:

• Provide expert-level leadership and oversight for functional, integration, regression, automation, and performance testing across enterprise-wide systems and portfolios.
• Define test strategy, approach, and quality standards, ensuring alignment with enterprise architecture and delivery frameworks.
• Lead the identification of test objectives and drive the development and execution of comprehensive test plans across multiple concurrent initiatives.
• Design, develop, and maintain high-quality manual and automated test cases derived from structured acceptance criteria, including exploratory and risk-based testing approaches.
• Partner with product owners and business stakeholders to refine user stories and acceptance criteria, ensuring they are testable and optimized for automation.
• Champion test automation practices include development and execution of automated acceptance, regression, and end-to-end test suites.
• Perform complex data validation, system integration testing, and regression analysis across multiple platforms and interfaces.
• Lead defect triage and root cause analysis, identifying systemic issues and driving resolution across technology and business teams.
• Provide technical leadership and mentorship to junior QA team members, promoting best practices, continuous improvement, and capability uplift.
• Collaborate with cross-functional teams (development, architecture, operations) to embed quality engineering practices throughout the SDLC/Sprints.
• Support production readiness, release validation, and post-implementation verification, including incident and problem management activities.
• Drive continuous improvement initiatives focused on test efficiency, automation maturity, and quality metrics.

Position Requirements:
This position will require someone who has 5+ years of relevant hands-on experience in the domain of software testing or a combination of relevant post-secondary education and related business experience.
The ideal candidate will possess the following qualifications:

• Strong technical expertise in database concepts and hands-on experience with SQL/DB2 for complex data validation and analysis.
• Extensive experience with enterprise testing tools and frameworks (e.g., JIRA, Zephyr, Selenium, Cucumber, SOAP UI), as well as monitoring/log analysis tools such as Splunk and ITSM platforms (e.g., HPSM, HaloITSM).
• Deep knowledge of testing methodologies and strategies, including…