Global Digital Product Content Specialist

Department
: NAM – Digital Commerce

Reports to: Manager, Global Digital Product Content

Location
:
North Vancouver,

B.C

As the Global Digital Product Content Specialist, you will execute the publishing of ecommerce product copy, translations, and studio images across all Arc’teryx brand websites and regions. This role ensures accuracy, timeliness, and alignment with brand standards, directly supporting our ecommerce growth and strategic priorities. You will act as a key point of contact for cross-functional teams, driving consistency and efficiency in global content workflows.

This role is based out of our North Vancouver office and is open to hybrid work. Candidates must be eligible to work in Canada.

The Digital Product team are the product gatekeepers between the business and Arc’teryx websites and apps, we work to ensure that E-commerce product is published accurately and on-time across multiple websites, regions, and languages. We are responsible for maintaining e-commerce product copy, visual assets, translations, multiple shopping tools, user generated content programs and other guest-facing content, ensuring a best-in-class online guest experience that is user focused and based on data driven evolution across all regional  websites and apps.

• Executing the onboarding of new product copy, translations, and studio images across global websites and regions
• Ensuring accuracy, timeliness, and adherence to brand standards for all digital product content on Product Detail Page (PDP)
• Coordinating with cross-functional partners (e.g., Ecommerce, Studio, Localization, Merchandising) to align product launch priorities and timelines
• Monitoring and maintaining content workflows to support seasonal launches and speed-to-market objectives
• Troubleshooting and resolving product content issues to minimize delays and errors
• Analyzing product content performance to proactively identify new content outputs and optimization opportunities
• Supporting process improvements and documentation for global content operations
• Supporting large-scale content cleanup and roadmap projects

• Leading initiatives to streamline global digital product content publishing processes and tools
• Acting as a subject matter expert for digital content workflows and governance
• Supporting the onboarding and training of new team members in publishing best practices

• You have 3+ years of Digital Content and/or Merchandising Experience
• You have a university degree in a relevant subject
• You have experience working for a DTC brand
• You have experience working with product information management tools
• You have strong organizational and analytical skills
• You have strong communication skills and are confident communicating with cross-functional teams
• You have an aptitude for learning and working with various web technologies
• You are confident managing multiple projects and make timely decisions
• You are passionate about delivering an exceptional digital experience for our guests
• You are proactive in identifying the root cause of issues and developing solutions
• You remain highly flexible and adaptable when faced with ambiguity
• You effectively balance autonomy and collaboration
• You inspire breakthrough thinking and continuous improvement
• You seek the best (sometimes not the easiest) solutions, with an unwavering commitment to do what is right
• Your passion for your work is paralleled by your passion for getting outside and living it

The salary range for this role is: CAD…