Database Manager & Donor Engagement

Location: West Vancouver

Mulgrave School

2330 Cypress Bowl Lane

West Vancouver, BC V7S 3H9

Permanent Full-Time

Mulgrave is one of Canada’s leading independent co-educational pre-K – 12 day schools, serving the North Shore of Vancouver. We are an established IB Continuum World School with a reputation for excellence and innovation. We are seeking an experienced Database Manager & Donor Engagement to start in January 2027. The primary language of work will be English.

Reporting to the Senior Vice-President of Advancement, the role of Database Manager & Donor Engagement is an integral part of the Advancement team. This role fulfils the following primary duties aimed at maximising fundraising revenue, communication impact, and outreach.

Management and administration of the advancement database, including data integrity, improvement, staff training, gift processing, and payment portal management

Maintains high proficiency in Blackbaud’s Raiser’s Edge NXT and perfects the data input and output process and system

Provides data analytic insights for planning and implementing a diverse portfolio of fundraising strategies to support the school’s development needs

Responsible for certain key Advancement Services including prospect research & strategy, office administration, and donor service and stewardship

In order to provide the best possible learning environment for our highly diverse, multicultural student population, Mulgrave actively seeks to recruit staff from groups that have been traditionally underrepresented in independent and international school faculties. BIPoC and 2

SLGBTQ+ educators and those with disabilities are warmly encouraged to apply, and invited to reach out for more information about our commitment to diversity, equity, inclusion, and justice.

Duties and Responsibilities
Including but not limited to the following:

Maintains the overall database integrity and quality, including routine data improvement, data auditing, practice enforcement, security and code value management, systems checks, and database functions

Import and export data from various sources, including manual entry

Administers and manages gift processing, batch entry, and donation coding; prepares backup gift documentation and makes adjustments

Manages the prompt issuance of donation receipts for tax purposes, ensuring proper documentation in accordance with the rules, regulations & guidelines of the Canadian Revenue Agency (CRA)

Posts all donation entries to the Financial Edge system weekly and reviews weekly and monthly reports for accurate reconciliation with the Finance Department. Performs monthly fundraising reconciliations and pledge management.

Develops and maintains queries/exports for direct appeals, email campaigns, publications, events, and ad hoc projects.

Identifies, recommends, establishes, and implements relevant Advancement procedures, technology-based solutions, systems, standards, and processes including solutions for accuracy, integrity, security (privacy), and efficiency.

Provides training for Raiser’s Edge users within the Advancement office and school as appropriate.

Ensures policy and procedure documentation is current and implemented.

Maintains up-to-date knowledge of relevant CRA rules and regulations

Liaises with Finance for reconciliations to produce projections, revenue actuals, reports, and other documentation, including for audits, as needed.

Works with the Director of Advancement and provides statistical analysis and financial reporting, including historical and current analysis to inform the strategic direction of fundraising.

Works with other team members, including fundraisers, on their needs as they relate to database reports and information to perform their roles effectively and position them for success.

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