Proactive Product Support Specialist
Listed on 2026-10-16
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IT/Tech
IT Support, HelpDesk/Support, Technical Support
Location: West Vancouver
Prenuvo is seeking a Product Support Specialist I to serve as the first contact for clinical and operational teams, triaging tickets and driving issues to resolution. You will reproduce issues, document defects, and collaborate with engineering to improve our healthcare products.
The role emphasizes strong communication, thorough troubleshooting, and the ability to manage multiple urgent requests while maintaining high-quality support documentation.
Join us at Prenuvo as our next Proactive Product Support Specialist I in BC, Canada.
The advertised compensation is 57.000 - 68.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Proactive Product Support Specialist I role in the description above.
We appreciate your interest in this position.
Join Prenuvo and contribute to our ongoing work.
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