Account Services Coordinator, Temporary

Execute against wholesale service level targets, including fulfillment rate, on-time delivery, and order fulfillment accuracy across accounts
Manage the wholesale orderbook across prebook, in-season, and replenishment orders
Validate orders against available inventory and supply plans
Maintain accurate order prioritization rules
Optimize shipment timing and phasing to maximize fill rates while protecting inventory health and margin
Partner with Wholesale Sales to manage account expectations, delivery windows, and orderbook changes
Translate demand and inventory plans into wholesale order fulfillment decisions
Balance competing priorities across accounts under supply constraints
Develop and refine orderbook management practices to improve fill rate consistency and reduce fulfillment exceptions
Build cross-functional partnerships with Demand Planning, Supply Planning, and Commercial teams

• You have a bachelor’s degree in business, Supply Chain Management, Operations Management, or a related field
• You have 2+ years of experience in Allocation, Wholesale Operations, or a similar supply chain role
• You have a solid understanding of orderbook management, including prebook, in-season, and replenishment order types
• You have a working understanding of fill rate and service level optimization, and how inventory constraints affect order fulfillment
• You have experience managing large volumes of orders across multiple accounts with strong attention to detail
• You have strong Excel and data analysis skills, with the ability to investigate and resolve fulfillment issues
• You are a clear and effective communicator, able to translate supply constraint trade-offs for commercial and planning partners
• You collaborate effectively with cross-functional partners
• Candidates must be eligible to work in Canada

Demonstrates expertise in wholesale orderbook management, including prebook, in-season, and replenishment orders, while optimizing fill rates and service levels. Strong analytical skills in data analysis and Excel are essential for resolving fulfillment issues and managing inventory constraints.

• Wholesale Orderbook Management
• Fill Rate Optimization
• Data Analysis
• Cross-Functional Collaboration
• Order Fulfillment Accuracy

• Orderbook Management
• Fill Rate Optimization
• Data Analysis
• Excel
• Inventory Management

• Effective Communication
• Attention to Detail
• Collaboration

• Supply Chain Management
• Wholesale Operations
• Order Fulfillment
• Demand Planning
• Supply Planning