Bike Mechanic; Summer

Job Description

Posted Friday, February 27, 2026 at 8:00 AM

Proud to be 100% Canadian-owned,Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

Job Title: Mountain Bike Mechanic

Department: Mountain Adventures

Reports to: Manager, Rentals and Mountain Adventures

Role Status: Full Time / Part Time / Seasonal / Hourly

As Vancouver’s premier attraction we offer truly rewarding and memorable experiences! Our team members get to work in a challenging and cooperative environment where everyone comes together to create memories of a lifetime. We offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation, an inspiring setting, and many unique employee privileges. We are seeking new team members who embody our core values that focuses on people, connection, growth and challenge.

We foster a work environment where diversity is valued, quality of life is enhanced, and individual aspirations are fulfilled. Applicants who thrive in a positive environment where service excellence is top priority are encouraged to apply.

A Mountain Bike Mechanic at Grouse Mountain is responsible for maintaining and repairing rental and guest bikes to ensure safety and peak performance on the trails. They perform routine inspections, tune-ups, and troubleshoot mechanical issues, from brakes and drive trains to suspension systems. This role requires strong technical skills, attention to detail, and a commitment to delivering an exceptional riding experience for all visitors.

• Cleaning and inspecting all bikes prior to servicing or repair
• Diagnose, maintain and repair a large rental bike fleet, as well as customer bikes
• Providing information and quotes to customers about options available, as well as processing payment through Siriusware POS system
• Complete servicing and repairs to brakes, drive trains and wheels, as well as basic suspension maintenance to the highest standard, in accordance to the workshop form provided with each bike
• Meeting safety and manufacturer guidelines for all adjustments, fittings and repairs at all times
• Complete a safety check on all bikes prior to returning bike to use after servicing
• Ensure all work spaces are kept clean, organized and safe at all times
• Keeping track of shop tools and spare parts inventory for fleet and customer equipment, and assist in preparing orders as required
• Complete daily opening and closing duties of the workshop/department
• Handling cash and ensuring accounting procedures are followed including daily cash outs and float reconciliation
• Developing and maintaining outstanding customer relations with internal and external guests, including responding to customer comments and concerns while displaying a Guest Obsessed attitude at all times to achieve a high Net Promoter Score
• Research and participate in professional development opportunities to expand repair knowledge through peer learning and industry programming
• Building of new bikes seasonally in conjunction with the Rental team
• Assist Rental team with outfitting and customer rental bike setup when necessary
• Engaging with the supervisory and management team, demonstrating proactive, positive and effective communication to facilitate and support teamwork and cooperation
• Other duties as required

This position reports directly to the Manager, Rentals and Mountain Adventures, no direct supervisory responsibilities are given.

• Minimum 2 years previous experience as a bike mechanic required
• An avid mountain biker with a passion for biking and the mountain biking community
• Extensive knowledge of bikes, bike maintenance and repair tools
• Detailed understanding of mountain bike setup, components tools,…