Showroom Coordinator

We are seeking a proactive and highly organized Showroom Operations Administrator to be the first point of contact for our trade clients while ensuring seamless day-to-day showroom operations. This role is perfect for a go-getter with exceptional customer service skills, strong multi-tasking abilities, and the ability to perform under pressure. You will play a key role in maintaining a welcoming and well-organized showroom environment while supporting the sales team.

• Serve as the first point of contact, greeting and assisting trade clients and visitors with professionalism and warmth.
• Manage showroom appointments, coordinating schedules for sales and design teams.
• Respond to general inquiries via phone and email, providing prompt and accurate information.
• Ensure a seamless showroom experience by anticipating client needs and assisting with product selection.

• Organize and maintain fabric and rug samples, ensuring they are up to date and well-presented.
• Track and manage sample inventory, coordinating with vendors for restocking.
• Ensure all showroom products are accurately priced and updated as needed.
• Maintain overall showroom cleanliness and organization, creating a welcoming environment.
• Manage showroom floor models (identify discontinued items and organize replacements).
• Manage showroom inventory for supplies, snacks, etc.
• Assist in processing client requests, including coordinating sample logistics and follow-ups in collaboration with the sales team.
• Keep detailed records of client interactions and showroom activity.

• Coordinate showroom events, including trade presentations and networking gatherings.
• Manage event logistics, such as coordinating catering, setting up the showroom, and handling pre-event and event-day responsibilities.
• Oversee the RSVP list, ensuring timely confirmations and communication with attendees.
• Work with internal teams and vendors to ensure a seamless event experience.

• 1-3 years of experience in a showroom, retail, or customer service role.
• Strong organizational and multi-tasking skills with the ability to work under pressure.
• Excellent verbal and written communication skills.
• Proactive, detail-oriented, and able to anticipate client needs.
• Proficiency in Google Workspace is a plus.