Customer Service Associate at Michaels

Join Michaels in North Vancouver, BC as a Customer Service Associate, delivering exceptional support and a friendly shopping experience. Engage with customers and ensure a smooth checkout every time.

This role involves assisting customers across the store, helping them locate products, and promoting the Rewards program. As part of the service team, you will also maintain store standards through unloading merchandise, recovery, and stocking. The work includes cash handling and requires flexibility to engage with various customer inquiries.

Key Responsibilities:

• Deliver friendly customer service to all store visitors

• Ensure fast and efficient checkout experiences

• Assist with merchandise unloading and stocking

• Engage customers regarding the Rewards program

• Participate in maintaining store recovery standards

Requirements:

• Retail or customer service experience preferred

• Ability to stand for long periods and lift heavy items

• Strong communication and interpersonal skills

• Flexible availability including nights and weekends

• Commitment to following company policies and procedures

Become an essential part of the Michaels team, delivering outstanding customer service and product knowledge.
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