Store Manager - Term Job North Vancouver area,Squamish BC Canada,Retail

Pay or shift range: $30 CAD to $35 CAD Our typical hiring range will be +/- 5% of the midpoint shown above.

Factors influencing this decision include qualifications and market conditions for the role.

Key Accountabilities
1. Business Planning & Performance

Contribute to annual goals, objectives, and strategic plans for SVGB and the Retail Division, and translate them into monthly targets and staff priorities.
Monitor trends in the convenience, fuel, and tobacco retail sectors and recommend improvements.
Track performance against goals; report progress to the Manager, Retail Operations in weekly meetings and via a year-end completion report.

2. Daily Operations & Financial Control

Oversee day-to-day store operations, including opening/closing security procedures, cash control, and shift reconciliation.
Ensure the POS system is kept current with products and pricing, and that daily transactions reconcile accurately.
Ensure timely, accurate bank deposits and daily, weekly, and monthly financial reconciliations.
Prepare and submit accurate sales, payroll, and reporting information to Finance on schedule.
Set and monitor competitive pricing for fuel and merchandise based on regular market checks; report local pricing to the Manager, Retail Operations biweekly.
Manage inventory levels, ordering, and vendor relationships to support sales targets, minimize shrinkage, and avoid stockouts.
Contribute ideas for marketing, promotions, seasonal offerings, and in-store merchandising to drive sales and customer engagement.

4. Customer Service

Ensure all staff deliver a consistently high standard of customer service, and personally resolve escalated customer situations.
Maintain a clean, safe, and welcoming environment across the store and fuel islands.
Maintain customer feedback and refund processes, and ensure staff are well-informed on products and services.

5. Safety, Facilities & Regulatory Compliance

Maintain all facility safety systems (fuel safety, fire, emergency lighting, security) in good working order, and review the Emergency Response Plan annually.
Ensure compliance with WHMIS, food safety, tobacco retail regulations (including age verification), and other applicable provincial and federal requirements; ensure staff are trained accordingly.
Maintain a preventative maintenance and cleaning schedule for the facility, arranging contractor support as needed.
Uphold workplace health and safety policies, including regular inspections, incident reporting, and proper use of protective equipment.
Hire, train, coach, schedule, and manage the performance of staff, including attendance and any disciplinary matters, in accordance with the Nch'ḵay̓ Employee Manual.
Build a positive, team-oriented culture and support ongoing staff training (orientation, customer service, safety, POS, tobacco compliance, and related topics).
Adjust staffing to seasonal needs while managing labour costs, and personally cover shifts as required.

7. Team Participation & Other Duties

Participate actively as a member of the Retail Operations team, including meetings, mentoring junior staff, and professional development.
Perform other duties as assigned by the Manager, Retail Operations.

Qualifications Education

Secondary school diploma required; post-secondary education in Business, Retail Management, or a related field is an asset.

Experience

Minimum 3–5 years of experience in retail management or a supervisory role, preferably in a fuel, convenience store, or related environment.
Experience managing staff scheduling, payroll records, and performance reviews.
Experience with point-of-sale (POS) systems and cash reconciliation.
Experience with inventory management and purchasing.

Knowledge,

Skills and Abilities