Directrice, directeur de service et de mise en marché

La Maison Simons a été fondée en 1840 par John Simons à Québec. À l’origine une mercerie, l’entreprise familiale est aujourd’hui synonyme de mode accessible et inspirée. Tout est mis en œuvre pour cultiver la créativité et bâtir des relations de qualité avec la clientèle, le personnel et les partenaires. L’entreprise est soucieuse de l’environnement et des communautés où elle opère.

Simons est reconnue comme une autorité mode avec son concept de magasinage original. Collections exclusives, marques émergentes locales et nationales ainsi que pièces de grands créateurs et créatrices internationaux sont offertes sous un même toit, à travers des univers distinctifs.

• As an Area Director, you’ll be one of the go-to individuals for overseeing daily store management for various departments.
• You will proudly hold the Simons ambassador status by coaching managers and employees on delivering exceptional customer service the Simons way.
• You will uphold the Simons vison by fostering an environment of excellence where customers love to shop, and employees love to work!
• Lead & Inspire:
  Cultivate a high-performance team by utilizing your leadership skills to drive customer engagement.
• You will coach your Department Managers to foster an innovative sense of purpose as they train their employees and develop merchandising skills that inspire excellence.
• Additionally, you will conduct regular coaching sessions with employees to ensure they are on track and maximizing their potential.
• Drive the Simons
  
  Experience:
  
  Set the bar high and show your team what success looks like in the Vancouver market, ensuring that everyone master’s the art of delivering the exceptional Simons service experience to every visitor.
• You’ll play a key role in leading and training employees to understand and execute service with excellence in a fast-paced retail environment.
• Bring the Vision to Life:
  Play a key role in aligning store operations with the organization's fashion vision. From creating stunning displays to optimizing inventory, you'll ensure the store looks and feels exceptional every day.
• You will collaborate with our buying team to ensure displays are always on point.
• Be the Solution-Specialist:
  Address and resolve daily operational hiccups with ease, particularly in a high-energy store, ensuring everything runs seamlessly.
• In addition, you will oversee essential behind-the-scenes services like our security, stock handling, and tailor shop departments, ensuring they operate efficiently and support the team in achieving their objectives.
• Optimize Performance:
  Optimize store performance in every sense, from employee performance to sales targets. You will enhance all areas by analyzing weekly reports to identify improvement opportunities. Collaborating with teams, you’ll implement effective solutions that drive results.
• Additionally, you'll expertly execute complex employee schedules, manage time-off requests, and ensure optimal coverage on the sales floor and back of house.

• Experience in Retail Leadership:
  With 7-10 years in retail (minimum of 5 years in a leadership role), you know how to manage both people and processes in high-traffic retail settings. A bachelor's degree or equivalent is required for this role; bilingualism is an asset.
• Agile Leadership:
  With your talent in planning and adaptability, you excel in managing large cross-functional teams in a fast-paced environment. Your hands-on experience with managers and employees allows you to provide effective support and guidance. Your ability to lead by example with your passion for service and work ethic significantly inspires others to do the same.
• Customer Service Passion:
  You know how to make Vancouver's diverse customers feel like part of…