Assistant Store Manager

Location: West Vancouver

At Chatters, beauty is more than what we do, it's how we connect, create, and build confidence every day. From professional hair services to must-have beauty products, we bring passion and expertise together to create inspiring spaces where customers feel welcome, empowered, and excited to explore their personal style.
We are looking for an  Assistant Store Manager  at our  Park Royal Mall, West Vancouver   Retail Salon!

What You’ll Do:

Support daily retail and salon operations to ensure a smooth, welcoming experience
Lead by example, coaching and motivating team members to achieve sales and service goals
Build strong relationships with customers, creating loyalty through consistent and memorable experiences
Assist with scheduling, payroll, inventory management, and customer appointment bookings
Maintain a clean, well-stocked, and beautifully merchandised salon that meets Chatters’ standards
Share product knowledge and support training, onboarding, and development of team members
Step in as a leader when needed, solving problems and making decisions that positively impact customers and the team

Who You Are  You’re a values-driven leader who brings intention, passion, and authenticity to everything you do.
You align with our corporate values:
Start with the Power of You :
You lead with confidence, creativity, and accountability, taking pride in your work and ownership of your growth.
Every Interaction Matters:  You understand that each customer and team interaction is an opportunity to create a positive experience.
Make It Memorable:  You go beyond expectations, creating moments that leave a lasting impression.
More Than Just Beauty:  You see beauty as a way to build confidence, connection, and community
Commit to Grow and Learn:  You’re motivated to continuously learn, develop your leadership skills, and support the growth of others
What You Bring   At least 1 year of retail leadership experience
Passion for beauty and delivering exceptional customer experiences
Strong communication, organization, and time-management skills
Ability to multitask in a fast-paced environment
Reliable, accountable, and solution-oriented mindset
Comfort using POS systems and basic computer programs
Flexible availability, including evenings and weekends

What We Offer   Competitive hourly wage, starting from $20.00per hour
Sales incentives and performance-based rewards
Product and salon service discounts
Sales incentives
Medical and dental benefits (where applicable)
FREE in-salon, regional, and national education opportunities
Opportunities to learn, grow, and advance your career
Chatters prioritizes diversity, equity, and inclusion because we know it makes our company a better place to work and shop. We are committed to creating accessible environments for our team members, candidates, and customers. Requests for accommodation due to a disability — visible or invisible, temporary or permanent — can be made at any stage of application and employment. We encourage candidates to share their needs so we can provide equitable opportunities.