Patrol Supervisor (Winter 2026-2027

Position: Patrol Supervisor (Winter 2026-2027)
Job Description
Posted Saturday, August 1, 2026 at 7:00 AM

Proud to be 100% Canadian-owned,Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

Job Title:

Patrol Supervisor

Department:  Safety

Reports to:

Manager, Patrol

Role Status:  Full Time / Part Time / Seasonal / Hourly

ABOUT US
As Vancouver’s premier attraction we offer truly rewarding and memorable experiences! Our team members get to work in a challenging and cooperative environment where everyone comes together to create memories of a lifetime. We offer a professional atmosphere, fantastic growth opportunities, unlimited outdoor recreation, an inspiring setting, and many unique employee privileges. We are seeking new team members who embody our core values that focuses on people, connection, growth and challenge.

We foster a work environment where diversity is valued, quality of life is enhanced, and individual aspirations are fulfilled. Applicants who thrive in a positive environment where service excellence is top priority are encouraged to apply.

JOB SUMMARY
As a Patrol Supervisor, you support the Patrol Manager with the execution of all Patrol and Safety operations and oversees the patrol and volunteer patrol teams. You are a key and important member of the mountain operations team ensuring a safe and exceptional experience for all mountain guests.

ESSENTIAL JOB FUNCTIONS

The effective supervision and motivation of up to 10 staff patrollers and 5 volunteer patrollers

Ensuring the overall safety of mountain staff and guests through effective injury and incident prevention methods

Assisting the manager with the hire, orientation and training of new and returning safety staff

Ensuring adequate first aid and safety coverage through effective scheduling of resources

Assisting in the investigation of incidents that may occur involving staff and/or guests

The inventory, maintenance and security of all patrol and department facilities and equipment

Ensuring that all injury and incident paperwork is completed correctly

Ensuring that all other duties assigned to department staff are completed on time and in the manner described

Administering first aid services to injured staff and guests

Educating staff and guests to the components of the Alpine Responsibility code

Acting as a safety resource for all staff from all other departments and assisting where required in creating good safety culture at Grouse Mountain

Other duties as required

SUPERVISORY RESPONSIBILITIES
This position provides direct supervision to the following positions:
Patrol, Mountain Safety and Volunteer Patrol.

REQUIRED QUALIFICATIONS AND ABILITIES

Minimum Qualifications:

Occupational First Aid Level 3

BC Licensed EMR or PCP

2 Years Patrol Experience

Recreational Avalanche Course

Basic knowledge of the Workers Compensation Act and the Occupational Health and Safety Regulations

Experience with Advanced protocols such as;
Entonox, Sager, Epi-pen, Salbutamol, Nitroglycerin administration

Successful candidate must complete a criminal record check once offered the position, the check must be completed prior to start date if you are 19 years or older. Grouse Mountain will assist you with the process.

Preferred Qualifications:

BC Licensed EMR or PCP

Work Safe BC Blasting Certificate

Rope Access and/or Rescue Certification

Incident Command Structure 100

Previous Supervisory Experience

WORKING CONDITIONS
Hours of Operation are weather dependant. Due to the nature of the business, this position requires flexibility in terms of your work schedule. A variety of work schedules may include a variety of start times, including shifts on weekends and statutory holidays. Shifts require standing for long periods of time, lifting, twisting, and other forms of manual tasks.

COMPENSATION AND BENEFITS
$28.00 to…