Shelter Resource Worker North Shore

Support homeless adults overnight as a Shelter Resource Worker at Lookout Housing and Health Society’s North Shore Housing Centre. Use crisis awareness and communication skills.
This full-time permanent position serves adults facing homelessness, addictions, mental health challenges, and multiple barriers. Reporting to the Site Manager, you will provide shelter intakes, orientations, basic necessities, and direct support. You will also connect guests with community services and relevant public agencies.

Key Responsibilities:

Provide support, supervision, and assistance to homeless adults
Accept referrals and share information with external resources
Refer guests to community services and public agencies
Interview guests and provide basic necessities safely
Complete records and maintain statistical data
Requirements:
Related certificate or Grade 12 with two years’ recent experience
Familiarity with addiction, mental health, income assistance, and harm reduction resources
Current Occupational First Aid Level 1 Certificate
Excellent communication, writing, documentation, and organizational skills
Vulnerable Sector Criminal Record Clearance required
Bring attentive overnight support, accurate documentation, and community resource knowledge to Lookout’s North Shore shelter guests.