Senior​/Quality Assurance

Senior / Quality Assurance

Location:

Norfolk
Salary:
Competitive + Benefits
Working:
Mon to Fri – 37.5 hours per week
NR28

Working closely with the Quality Manager, you will support the quality function across manufacturing operations, ensuring compliance with customer, legislative and industry standards whilst helping to deliver continuous improvement initiatives.

• Supporting the site's Quality and Safety culture through proactive quality initiatives.
• Setting up and monitoring Statistical Process Control (SPC) on key products.
• Investigating internal and external non-conformances using Root Cause Analysis, 5 Whys and structured problem‑solving techniques.
• Managing and implementing Corrective and Preventative Actions (CAPA).
• Conducting internal audits and supporting external audits including BRCGS, ISO
  9001, ISO
  14001 and ISO
  45001.
• Developing and maintaining quality documentation, SOPs, work instructions and quality procedures.
• Managing calibration systems and quality reference samples.
• Producing Certificates of Conformity, Declarations of Conformity and customer quality documentation.
• Carrying out product performance testing and measurement analysis.
• Producing quality reports and KPI analysis.
• Coaching and supporting colleagues on quality systems, procedures and best practice.
• Contributing to the company's World Class Manufacturing journey and continuous improvement strategy.

We're looking for someone who enjoys solving problems, improving systems and working collaboratively across production and quality teams.

• Previous experience within a Quality Assurance role in a manufacturing environment (FMCG experience highly desirable).
• Experience of BRCGS and/or ISO
  9001 quality management systems.
• Internal Auditor qualification or previous internal auditing experience.
• Strong knowledge of SPC, process capability and Root Cause Analysis techniques.
• Experience managing customer complaints and CAPA processes.
• Understanding of HACCP and product safety principles.
• Excellent analytical and problem‑solving skills.
• Strong communication skills with the confidence to influence stakeholders across the business.
• Good IT skills, including Microsoft Office and data analysis.
• GCSE Maths and English (or equivalent).

• Six Sigma Green Belt.
• IOSH qualification.
• Laboratory testing experience.
• ISO
  14001 and ISO
  45001 knowledge.

• Join a business committed to World Class Manufacturing.
• Opportunity to make a real impact on quality performance and continuous improvement.
• Career progression towards Quality or QHSE Management.
• Supportive leadership team with ongoing professional development.
• Competitive salary and benefits package.