Health, Safety & Wellbeing Administrator

Health, Safety & Wellbeing Administrator

Location
:
Headquarters, Northallerton and Thirsk with occasional travel across North Yorkshire

Contract
:
Permanent, contractually employed by NYP

Hours
:
Part time, 15 hours per week, Thursday and Friday – Thursday 8.30-5.30 & Friday 8-4.30 (with some flexibility)

Salary
:
Grade 2/3 – £24,747 to £26,703 (FTE)

Closing Date
: 9am 19th June 2026

Are you a highly organised, empathetic individual with excellent customer service skills and a passion for supporting others? Do you thrive in a fast‑paced, confidential environment where your work directly contributes to the wellbeing of emergency service personnel?

We’re looking for a motivated and detail‑oriented administrator to join our Health, Safety & Wellbeing team, who is confident to work independently as well as part of the wider team.

You will be a key contact for Health, Safety and Wellbeing services, engaging with colleagues and providing a high quality, accurate and timely service including, but not limited to appropriately managing and responding to queries via email and telephone, maintaining accurate records using digital filing systems, preparing medical files for clinics, data reporting, processing Subject Access Requests, invoices and supporting the wider team with general administrative tasks such as photocopying and scanning.

The nature of the work is very sensitive and attention to detail is vital in all areas. As such, previous experience of working within a sensitive and confidential environment would be desirable.

This is a unique opportunity to work across both Health & Safety and Health & Wellbeing functions, supporting vital services for North Yorkshire Police (NYP), North Yorkshire Fire & Rescue Service (NYFRS), and the Office of the Police, Fire and Crime Commissioner (OPFCC).

• Responsible for providing high quality, credible and timely transactional support service, delivering excellent customer service.
• Contribute to service improvements, manage and provide timely insightful data reports.
• Develop and maintain good knowledge of key procedures and processes, identifying, resolving and escalating issues as appropriate.
• Prepare and manage documentation for medical appointments and referrals.
• Respond to Health, Safety and Wellbeing queries with empathy and professionalism.
• Handle sensitive data with care and precision.
• Maintain accurate employee records and support diary management.
• Maintain training documentation and assist in the production of training materials.
• Be the friendly face and first point of contact for queries and signposting.
• Assist in coordinating Health, Safety & Wellbeing events across the region.
• Contribute to or participate in research or project work.
• Liaise with external agencies as required.

• Proven administrative experience in a confidential setting.
• Natural empathy and excellent communication skills.
• Calm, composed, and solutions‑focused under pressure.
• Strong IT skills including proficiency in use of Microsoft Office packages such as but not restricted to:
  Word, Excel, and Outlook are essential.
• Excellent organisational skills.
• Ability to juggle priorities and meet tight deadlines with accuracy.
• A flexible, proactive approach to supporting a diverse client base.
• An understanding of legislation relating to Health and Safety and Medical, confidential sensitive information is desirable but not essential.

Working for the emergency services is both meaningful and impactful. At North Yorkshire Police & North Yorkshire Fire & Rescue Service, we’re committed to helping colleagues reach their full potential in a fair, inclusive, and supportive environment. We value diverse perspectives and actively promote staff wellbeing so everyone can thrive.

We’re also proud to provide a comprehensive benefits package designed to support your wellbeing, work‑life balance, and professional growth:

• Local Government Pension Scheme– secure and competitive retirement planning
• Salary Sacrifice Car Scheme– access to affordable vehicle leasing options
• Generous Annual Leave– 24 days rising to 30 with length of service, plus bank holidays
• Health Cash Plan
• Blue…