Payroll & Pensions Officer

Position: Payroll & Pensions Officer (Permanent)
Payroll & Pensions Officer

Location:

Headquarters, Northallerton

Contract:

Permanent. Contractually employed by NYP

Hours:

Full Time

Salary: up to £29, 859 depending on experience
Closing Date: 9am 13th February 2026

Role Profile

Our Support Service functions work in collaboration across North Yorkshire Police and North Yorkshire Fire & Rescue Service, providing vital shared expertise to deliver efficient and effective service to our communities.

We are seeking an experienced Payroll & Pensions Officer to play a key role in delivering accurate and timely monthly employee payments and supporting the effective operation of our payroll and pensions functions. This is a vital position within the Force, ensuring our services remain compliant, efficient, and high‑quality.

Working within a knowledgeable and supportive team, you will collaborate with colleagues across departments, engage with external partners, and contribute to the continuous improvement of our processes. While support will be available, this role is well‑suited to someone who brings prior experience in payroll, pensions, or a similar transactional processing environment and is confident working with complex information.

Key Responsibilities

Take responsibility for processing monthly employee payments, ensuring accuracy, compliance, and adherence to deadlines
Maintain and update employee records, verifying information and managing changes in line with procedures
Undertake more complex calculations relating to pay, leave, deductions, and employee benefits
Produce, review, and interpret system reports to confirm accuracy and highlight discrepancies
Liaise proactively with internal departments and external suppliers to resolve queries efficiently
Support statutory obligations, including audit activities, data submissions, and year‑end tasks
Provide clear, informed guidance to colleagues through the People Services help desk
Contribute to the enhancement of processes and systems, identifying opportunities for efficiency and improved customer experience
Assist in maintaining strong internal controls, ensuring compliance with relevant regulations and organisational policies
What We’re Looking For

Previous experience in payroll, pensions, finance, or a similar administrative environment
Strong analytical skills with the ability to work confidently with numerical data
Excellent communication and interpersonal skills, with the ability to explain information clearly
A collaborative team player who is proactive and solution‑focused
High level of IT proficiency, particularly in Microsoft Office and data‑handling systems
Ability to work with accuracy, discretion, and attention to detail
GCSEs (Grades 4–9/A–C) in Maths and English, or equivalent
Why Join Us?

Working for the emergency services is both meaningful and impactful. At North Yorkshire Police & North Yorkshire Fire & Rescue Service, we’re committed to helping colleagues reach their full potential in a fair, inclusive, and supportive environment. We value diverse perspectives and actively promote staff wellbeing so everyone can thrive. Please visit our websites to learn more about our organisation.

We’re also proud to provide a comprehensive benefits package designed to support your wellbeing, work-life balance, and professional growth:

Local Government Pension Scheme – secure and competitive retirement planning
Salary Sacrifice Car Scheme – access to affordable vehicle leasing options
Generous Annual Leave – 24 days rising to 30 with length of service, plus bank holidays
Blue Light Discount – enjoy savings at major retailers and services
Flexi-Time for Staff Roles – tailor your working hours to suit your lifestyle while meeting team objectives
Access to Trade Union Membership – opportunity to join UNISON
Inclusion & Diversity Networks – connect with colleagues and contribute to a culture of belonging
Health & Wellbeing Services – access to resources that support your physical and mental health
To be considered for this role, applicants must meet the following requirements:

You must have the right to work in the UK, with no restrictions on your employment
Internal applicants must have successfully completed their probation…