Business Analyst

Location
:
Headquarters, Northallerton, with the opportunity for hybrid working

Contract
:
Fixed Term (12-18 months)

Hours
:
Full Time, 37 hours per week

Closing Date
: 9am Thursday 3 rd September 2026

We are looking for a Business Analyst to play a critical role within the Change Delivery Team. You will support business leads in the development of robust, evidence-based business cases, provide high-quality business analysis and quality assurance, and ensure that change initiatives align with NYP’s strategic priorities. Through data, insight and results, you will demonstrate real value to frontline services.

For internal applicants, the fixed-term vacancy will be offered as a secondment opportunity for approx. 12–18 months. Successful applicants appointed on a secondment basis will undertake the role on the terms, conditions and salary associated with the post as advertised and will return to their substantive role at the end of the secondment period.

Internal applicants interested in the secondment opportunity must obtain approval from their current line manager before submitting an application and should ensure their manager can support their release for the duration of the secondment if they are successful.

• Provide expert, timely and risk-weighted analytical advice to support programmes and projects, including business process modelling, functional specifications and supporting documentation.
• Support business case development by working closely with project owners and coordinating cross-functional input, shaping, sizing and feasibility assessments.
• Identify opportunities for service improvement and return on investment, including cost–benefit analysis, ensuring compliance with EU/UK legislation, policy and statutory guidance.
• Facilitate workshops, gather requirements and problem-solve complex business issues during the implementation of change.
• Act as a decision point within change governance arrangements, advising on whether initiatives should progress.
• Undertake research to evaluate the success or failure of change initiatives, capturing lessons learned to inform future decision-making.
• Build strong working relationships across the organisation, acting as a central point of contact between business areas and the Change Delivery Team.
• Collaborate with Business Analysts and colleagues across functions to identify interdependencies, risks and opportunities, avoiding duplication of work.
• Lead quality assurance activities for business cases and analytical outputs, ensuring focus on customer requirements, business benefits and compliance.
• Translate technical concepts for non-technical audiences and represent business needs to technical stakeholders.
• Ensure all change initiatives meet minimum analytical and testing standards to maximise benefits and minimise operational risk.
• Work closely with Project Managers to develop, test and support the implementation of effective business solutions, including acceptance testing.
• Provide professional advice and consultancy in line with governance, legislation and organisational policy, encouraging customer self-sufficiency where possible.
• Maintain and develop your own skills and capability, identifying gaps and highlighting development needs to line management.
• Promote a service‑user centric approach to business analysis, embed knowledge sharing and support continuous improvement within the Change Delivery Team.

• A strong understanding of business benefits and how these are identified, measured and realised.
• Experience of test management across technology and/or business change initiatives.
• Proven problem‐solving experience, including process improvement methodologies (e.g. Lean or strategic analysis) in a customer‐focused environment.
• Excellent written and verbal communication skills, with the ability to influence, facilitate and build effective working relationships at all levels.
• Understanding of technology life cycles and the delivery of effective information systems.
• Experience working in or alongside a technical or software development environment.
• Knowledge or experience of project…