Technical Licensing Officer

Overview

The Licensing Service carries out an important regulatory function, undertaking a range of duties to help ensure public safety and support businesses throughout the North Yorkshire Council area.

The role involves providing excellent customer service across the full range of local authority licensing functions, including Alcohol, Entertainment, Taxis, Animal Activities, and Gambling. This is a very varied and fast-paced role where full training and support will be provided.

The team provides advice and guidance, processes applications within legal time frames, carries out inspections, and investigates complaints. This involves working closely with various stakeholders, including internal and external partner organisations such as the Police, Fire Service, and local businesses.

• Processing applications and producing licences within legislative timescales.
• Inputting and interrogating statistical data.
• Providing professional advice to licensing enquiries.
• Arranging and undertaking face-to-face appointments.
• Investigating complaints and responding to requests for service.
• Identifying service improvements.
• Liaising with internal and external agencies.

• Direct experience of or the ability to understand and apply regulation, law, and public safety.
• Excellent communication skills.
• A professional, welcoming, and positive attitude.
• Ability to multi-task and manage a varied workload in a flexible environment.
• Strong organisational skills.
• Exceptional attention to detail.
• Ability to keep clear and accurate records.
• Good IT skills and experience in using Office applications, including Word, Excel, and Outlook.

• Central:
  Selby, Ainsty, Harrogate, and Knaresborough
• Western:
  Skipton, Richmond, Northallerton, and Ripon
• Eastern:
  Scarborough, Whitby, Malton, and Thirsk

• We are recruiting up to two Technical Licensing Officers and offer flexible working arrangements to suit different preferences and service needs. The role can be structured in one of the following ways:
• Full-time (37 hours/week) Temporary post based in Skipton expected until September 2026, covering maternity leave.
• Part-time post (22 hours/week) in Skipton until September 2026 (maternity cover), alongside a permanent part-time post (20 hours/week) based in Richmond or Northallerton.

Although primarily based in either Skipton, Northallerton or Richmond, you will need to travel between the offices within the area to provide demand-led support, attend meetings, and training. You will need a full driving licence.

When you join us, you are entitled to our outstanding benefits and wellbeing plan as part of your position.

• Our holiday entitlement starts at 28 days rising to 34 days (pro-rata) per year with continued service, plus public holidays.
• Pension: for your retirement with our generous local government pension scheme with an 18.5% contribution.
• Fitness & Rewards:
  Fitness discounts with various gyms across the county. Stay on top of your game and save money.
• Lifestyle Savings: explore a huge range of discounts to help you save money across hundreds of the UK’s favourite high-street and online retailers, plus lots more.

For an informal discussion regarding the role, please contact Emma Hayton, Senior Licensing Enforcement Officer on or Tim Chadwick, Area Licensing Manager on

To apply please click the Apply Now link below.