Assistant Director, Digital and Technology

Northallerton / hybrid

circa £85,000 + pension

Broadacres is a not-for-profit rural housing association based in Northallerton, providing homes and services across North Yorkshire’s rural communities, market towns and surrounding areas.

We own, manage and invest in more than 7,000 homes, and our work is rooted in a clear social purpose: helping people to live safely, affordably and well in places they are proud to call home.

Digital and technology have a central role to play in how we deliver that purpose. Like many organisations with a broad geography, a mobile workforce and a wide range of customer needs, we need systems, data and technology that make services easier to access, simpler to deliver and better connected across the organisation.

Broadacres has already made important progress. Salesforce is in place as our CRM, alongside core systems including Aareon QL, DRS Scheduling and Business Central. The next step is to bring these foundations together into a clearer, more integrated digital roadmap: one that improves how systems connect, strengthens data quality and insight, supports frontline colleagues and gives customers better, more responsive services.

This is where the Assistant Director, Digital and Technology will have a real impact. You will lead the digital and technology function, but this is not a role about keeping the lights on. It is about shaping how Broadacres uses technology to improve services, support better decisions, strengthen cyber resilience and enable the organisation to work in a more joined‑up, efficient and customer‑focused way.

You will be joining at an important point. Broadacres has the ambition, systems and committed colleagues to move forward, but we need a senior digital leader who can bring clarity, confidence and momentum to the next stage. Someone who can develop the roadmap, make the case for investment, improve the fundamentals and help colleagues see technology as a practical enabler of better outcomes.

For a digital and technology leader who wants to make a visible difference in a purpose‑led organisation, this is a substantial opportunity to shape the future of services across rural North Yorkshire.

This is a significant senior leadership opportunity at the centre of Broadacres’ next phase.

As Assistant Director, Digital and Technology, you will be the most senior digital and technology leader in the organisation. Sitting within the new Transformation Directorate and reporting to the Director of Transformation, you will lead the digital and technology function while working across Broadacres to ensure systems, data, cyber security and digital capability directly support better services, stronger performance and improved customer outcomes.

This is not a traditional IT leadership role. Broadacres needs someone who can lead the function well, but who can also operate as a strategic organisational leader. The role will combine operational responsibility for Digital and Technology services with the wider opportunity to shape the digital roadmap, improve systems integration, strengthen data foundations and make technology a practical enabler of service improvement.

Broadacres has made progress with Salesforce and uses it as a CRM, but the wider digital roadmap is still developing. Core systems include Aareon QL, DRS Scheduling, Salesforce and Business Central. The opportunity now is to create a more joined‑up, integrated and confident digital environment that supports colleagues, customers and the wider transformation programme.

You will inherit a committed team and important systems infrastructure, but there is also a clear need to improve integration, data quality, digital confidence and the practical use of technology across the organisation.

This role will be central to how Broadacres builds stronger digital foundations for the future.

• Lead digital and technology across Broadacres.
• Develop and deliver a clear digital and technology strategy, vision and roadmap.
• Build the short, medium and five‑year view of digital investment and development.
• Lead a Digital Transformation Board, helping the organisation sequence…