Applications Engineer

Location
:

Headquarters, Northallerton, with the opportunity for hybrid working

Contract
:
Fixed Term Contract, 12 months

Are you an experienced Applications Engineer looking for a role where your expertise directly supports frontline emergency services?

North Yorkshire Police are seeking a skilled and motivated Applications Engineer to join our Applications & Development Team.

In this vital role, you will help design, develop and support business-critical applications that enable our police officers, fire crews and support staff to work effectively and efficiently. Working within a collaborative team of specialists, you will contribute to delivering secure, reliable and innovative technology solutions that support the delivery of essential public services across North Yorkshire.

• Support the development and delivery of our applications strategy and roadmap.
• Design, implement and maintain secure, robust and highly available application solutions.
• Work closely with stakeholders to understand business requirements and translate them into effective technical solutions.
• Support application incidents, problem resolution and service improvements.
• Contribute to projects from initial design through to implementation and transition into business-as-usual support.
• Liaise with suppliers and third-party providers to ensure services deliver the required outcomes.
• Promote innovation and identify opportunities to improve business systems and processes.
• Maintain application security, resilience and compliance standards.
• Produce and maintain high-quality technical documentation.
• Act as a subject matter expert, sharing knowledge and supporting colleagues across the ICT function.
• Participate in an on-call rota providing 24-hour service support when required.

We're looking for a technically capable and customer-focused professional who enjoys solving complex problems and delivering high-quality solutions.

• Experience working with enterprise application systems within a medium to large organisation.
• Experience implementing and supporting application solutions throughout their lifecycle.
• Strong analytical and problem-solving skills within a technical service environment.
• Experience designing, installing and supporting highly available solutions such as web farms, clustering and load balancing.
• Experience working with:

Windows Server

SQL Server

IIS

Apache

• SQL knowledge for troubleshooting and problem resolution.
• Experience managing technical projects from initiation through to delivery and support.
• The ability to communicate technical concepts effectively to both technical and non-technical audiences.
• Experience producing clear and comprehensive technical documentation.
• ITIL Foundation Certificate in Service Management.
• HNC/BTEC qualification in Computing or a related discipline, or equivalent relevant experience.
• Experience with in the public sector, policing, fire and rescue services, or another emergency services environment.
• Knowledge of Microsoft Enterprise Agreements.
• Understanding of cloud-based architectures and scalability options.
• Experience automating administrative tasks using Power Shell, VBScript or similar tools.
• Project management knowledge or qualifications such as PRINCE2, MSP, Agile or Scrum.
• Experience supporting Microsoft 365 technologies, including SharePoint Online and Microsoft Teams.
• SharePoint administration, configuration, development or migration experience.

Working for the emergency services is both meaningful and impactful. At North Yorkshire Police & North Yorkshire Fire & Rescue Service, we’re committed to helping colleagues reach their full potential in a fair, inclusive, and supportive environment. We value diverse perspectives and actively promote staff…