HR Admin Team Leader

Overview

HR Admin Team Leader

Location
:
Headquarters, Northallerton with opportunity for hybrid working
Contract
:
Permanent

Hours
:
Full Time, 37 hours per week, Monday – Friday

Salary
:
Scale 6, £33,603 to £35,772 per annum
Closing Date
: 9am on Monday 2nd March 2026

Are you a confident, people centred leader who thrives in a fast-paced environment and loves making a real difference? We’re looking for an inspiring HR Admin Team Leader to lead the delivery of high-quality HR Admin services across North Yorkshire Police and North Yorkshire Fire & Rescue Service.

This is an exciting opportunity to lead a dedicated team, streamline and improve how we work, and ensure our people receive exceptional support throughout every stage of their employment journey.

• Lead, coach and develop the HR Admin Services team, building capability and managing performance and workload.
• Oversee end to end HR transactional activity, including starters, contracts, changes, leavers and payroll inputs, ensuring accuracy, timeliness and quality
• Drive process improvements, streamline ways of working and enhance the employee experience.
• Monitor performance and service delivery against KPIs and SLAs, fostering accountability and continuous improvement.
• Act as an escalation point and subject matter expert for complex HR administration queries, including policy interpretation and basic employment law guidance.
• Produce and analyse people data, identifying trends, risks and opportunities for improvement.
• Oversee the management and maintenance of employee records, ensuring compliance with legislation, data protection and organisational procedures.
• Lead audits, assurance activity and improvement projects across HR systems, data and processes.
• Build strong stakeholder relationships and represent People Services in meetings and organisational projects.
• Support strategic initiatives and projects, contributing insight, research and operational expertise.

About you…

• You’ll be a confident and credible leader, skilled in coaching, managing performance and creating a high performing, positive culture.
• Have proven experience managing an administration team delivering high quality, customer focused services to meet SLAs and KPIs, ideally in a fast paced environment.
• Demonstrate excellent customer service, problem solving and interpersonal skills, with the ability to adapt your approach to meet diverse needs and evolving priorities.
• Possess strong verbal and written communication skills, able to present data clearly using Microsoft Office.
• Have experience handling confidential and sensitive information, and a track record of driving continuous improvement through coaching and developing others.
• Have a good understanding of equality issues and relevant legislation (desirable).

Working for the emergency services is both meaningful and impactful. At North Yorkshire Police & North Yorkshire Fire & Rescue Service, we’re committed to helping colleagues reach their full potential in a fair, inclusive, and supportive environment. We value diverse perspectives and actively promote staff wellbeing so everyone can thrive. Please visit our websites to learn more about our organisation.

We’re also proud to provide a comprehensive benefits package designed to support your wellbeing, work-life balance, and professional growth:

• Local Government Pension Scheme– secure and competitive retirement planning
• Salary Sacrifice Car Scheme– access to affordable vehicle leasing options
• Generous Annual Leave– 24 days rising to 30 with length of service, plus bank holidays
• Health Cash Plan
• Blue Light Discount– enjoy savings at major retailers and services
• Flexi-Time for Staff Roles– tailor your working hours to suit your lifestyle while meeting team objectives
• Access to Trade Union Membership– opportunity to join UNISON
• Inclusion & Diversity Networks– connect with colleagues and contribute to a culture of belonging
• Health & Wellbeing Services– access to resources that support your physical and mental health

North Yorkshire Police and North Yorkshire Fire & Rescue Service are equal opportunity employers. Both organisations are committed to creating an…