Executive Director of Transformation

Northallerton / hybrid

£124,525 + 10% employer pension contribution

Please note applications are being managed by Allcroft Associates. For more information and to apply please visit their website - Executive Director of Transformation
-Allcroft Associates

Broadacres is a not-for-profit rural housing association based in Northallerton, with a long history of providing homes and services that make a real difference to people’s lives across North Yorkshire.

We own, manage and invest in more than 7,000 homes across rural areas, market towns and surrounding communities, helping people to live safely, affordably and well in places they are proud to call home.

Our role is about much more than bricks and mortar. We work in communities where the need for good quality, affordable housing is significant, and where rurality brings its own challenges around access, services, infrastructure and opportunity. That gives Broadacres a very clear social purpose, but also a responsibility to ensure that we are as effective, efficient and responsive as we can be.

This is an exciting time for Broadacres. We are already providing good homes and services, but we have a clear ambition to do more. We want to play our part in the success of North Yorkshire by providing more homes for people who need them and improving services and outcomes for customers and communities.

As we look to the future, we recognise that we need to strengthen the way we work, improve value for money, make better use of data and technology, and build momentum and confidence in our organisational transformation.

This is not transformation for its own sake. It is about making Broadacres a stronger, more joined-up and more capable organisation, so that we can continue to deliver for our customers and communities now and in the future. The work ahead will require clarity, pace and challenge, but also empathy, collaboration and a genuine commitment to bringing colleagues with us.

Broadacres is an organisation with real ambition, an important local role and a strong connection to the rural communities we serve. This appointment will help shape the next chapter of that journey.

This is a significant executive leadership opportunity at the centre of Broadacres’ next phase.

As Executive Director of Transformation, you will lead an organisation-wide transformation programme over an expected 18-month to two-year period. Reporting to the Chief Executive and working closely with the Executive Team, Board and Transformation Programme Steering Group, you will bring the structure, discipline, pace and assurance needed to turn ambition into delivery.

The programme will focus on four connected work streams:

• Financial:
  Connecting financial performance with service delivery and customer outcomes, improving value for money and strengthening confidence around delivery.
• Service delivery:
  Improving efficiency, effectiveness, accountability and end-to-end customer journeys.
• Culture:
  Supporting refreshed values and behaviours, strengthening colleague engagement and building greater ownership and accountability across the organisation.
• Digital:
  Accelerating the digital agenda, improving systems integration and ensuring technology, data and digital capability become practical enablers of better services and stronger performance.

This is a role for someone who can provide executive leadership and delivery discipline without making change feel remote or theoretical. Broadacres needs a senior transformation leader who can work at pace, challenge constructively, bring colleagues with them and make change feel practical, human and deliverable.

This role will be central to how Broadacres builds firm foundations for the future.

• Lead the 18-month to two-year transformation programme.
• Establish clear programme governance, reporting, milestones, dependencies and accountability.
• Work directly with the Chief Executive, Executive Team, Board and Transformation Programme Steering Group.
• Lead delivery across the four transformation work streams: financial, service delivery, culture and digital.
• Bring programme and project management discipline to an organisation that is continuing to build maturity in this area.
• Hold senior colleagues and workstream leads to account for delivery.
• Build confidence with the Board around pace, delivery, risk, progress and benefits.
• Support stronger links between financial performance, service delivery and customer outcomes.
• Help improve efficiency, effectiveness and value for money.
• Support cultural change, colleague engagement and clearer organisational accountability.
• Work closely with the Assistant Director Digital & Technology to ensure digital is embedded in the wider programme.
• Ensure transformation activity remains connected to Broadacres’ social purpose and customer priorities.

The successful candidate will need to be both strategic and practical. You will be comfortable operating at Board and Executive Team level, but equally able to work with…