Graduate Trainee Housing

Salary:
Starting salary £25,989 for 1-6 months, rising to £27,254 for 6-12 months, and then £29,064 for final year based on satisfactory performance

Grade: E, F and G

Contract: 2 years fixed term as part of North Yorkshire Council graduate programme

Hours:
Full time, 37 Hours per week

Location:
Northallerton, Scarborough, Richmond or Selby – Hybrid working

Are you a recent graduate with a passion for housing, community development, and making a real difference? North Yorkshire Council (NYC) is looking for ambitious and driven individuals to join our
Graduate Trainee Programme
in
Housing Strategy and Partnerships, Housing Allocations, Housing Estates and Income Services
. These pivotal roles will place you at the forefront of the region’s housing initiatives, from affordable housing provision to sustainability goals.

As a Graduate Trainee, you'll join one of our housing teams and gain hands-on experience working on projects and services that directly impact residents across North Yorkshire.

Depending on your role, you could work on:

• Help shape housing policies and strategies that impact thousands of lives.
• Support the delivery of affordable housing in partnership with developers and housing providers.
• Lead on bespoke projects, using your initiative to solve housing-related problems.
• Contribute to policy development and corporate projects across the Council.

• Assess housing applications and support the allocation of social housing in line with policy and legislation.
• Work with housing providers and North Yorkshire Home Choice partners to deliver positive housing outcomes for customers.
• Analyse housing data, monitor performance, and contribute to service improvement initiatives.
• Assist with reviews, complaints, and complex enquiries, supporting fair and consistent decision‑making.

• Develop knowledge of housing legislation, tenancy policy, and social housing processes to support the delivery of an effective service.
• Analyse service data and contribute to performance monitoring, statutory returns, and continuous service improvement projects.
• Liaise with internal and external partner organisations to ensure accurate housing data, consistent practices, and positive housing outcomes for tenants across North Yorkshire.
• Assist with case management, income collection and debt recovery under the guidance of experienced officers.
• Support the investigation and preparation of responses to tenancy and income related enquiries and customer complaints ensuring responses are accurate, evidence-based, and compliant with legislation and policy.

Across all pathways, you'll gain experience in project management, policy development, data analysis, customer engagement and partnership working while contributing to services that make a real difference to local communities. Along with joining our graduate network, and accessing peer support and mentoring.

• Leadership and management training
• Project management certification
• Equality, diversity and inclusion training
• Personal resilience and wellbeing support
• A dedicated mentor, graduate network and peer support
• Opportunities to shadow senior leaders and influence change

We welcome applications from graduates from all degree disciplines. You don’t need previous housing experience, but you should have:

• A strong interest in affordable housing and community impact
• Excellent communication, analytical and problem-solving skills
• A collaborative, self-motivated mindset
• Willingness to travel across North Yorkshire

At North Yorkshire Council, we’re committed to building sustainable, inclusive communities. Join us and be part of a team that values integrity, innovation, and working collaboratively to make a difference.