Detailer; rate ; Northampton​/Worcester, MA

Detailer (flat rate) 586010/586015 (Northampton/Worcester, MA)

Join to apply for the Detailer (flat rate) 586010/586015 (Northampton/Worcester, MA) role at Teph Seal Auto Appearance

Flat Rate Detail Shop Position(s) Available.

Are you a team player focused on providing exemplary customer service and who performs well in a fast‑paced work environment?

• Detail Specialist 1 – Some experience
• Detail Specialist 2 – 2+ years experience

• Maintain store facilities to produce high-quality service.
• Ensure customers are serviced at the highest level of satisfaction through quality service/products, courteous employees and quick response to all customer inquiries and/or complaints establishing conclusions in a timely manner.
• Drive, detail and clean vehicles, wash exteriors using various cleaning solutions.
• Wax and buff vehicles using cloths and buffing machines.
• Vacuum interior to remove dirt and debris.
• Clean upholstery and surfaces, use air compressors and cloths to dry surfaces and apply preservation chemicals for protection against spots and stains.
• Use dyes, paints and waxes to protect leather or fabric of vehicles and clean/remove grease on engines or engine compartments as required.
• Carry out additional duties as assigned by management due to operational needs.

• Physically demanding position requiring frequent movement (bending, lifting, reaching, squatting, and getting into and out of various vehicles repeatedly during the work shift).
• May require outdoor work under varying climate conditions.
• Use of safe and OSHA approved waxes and cleaners such as window cleaner, tar remover, tire shine, etc.
• Frequent flexing of spine, hands, wrists and fingers.
• Occasional pushing, pulling, lifting or carrying of up to 50 lbs.
• Constant oral communication with multiple team members.
• Clarity of vision and hearing required.
• Attention to detail to distinguish small imperfections and quality inspect own and others' work.
• Sense of urgency to demonstrate value placed on customers' time.
• Strict adherence to uniform and grooming standards.

FLAT RATE

• Valid driver's license and a good driving record.
• Ability to learn quickly.
• Ability to work as part of a team.
• Ability to read and comprehend instructions.
• Desire to treat each customer's personal vehicle with great care and respect.
• Willingness to come to work on time and stay on task during the shift.
• Ability to drive both automatic and manual shift vehicles.
• Availability to work Saturday or Sunday and holidays as necessary to meet production needs.
• Commitment to report to work on time and stay on task during shift.

Teph Seal is a Drug‑Free Workplace. All employment is contingent on successful completion of drug and background screening.

We offer a comprehensive compensation and benefits package and all the tools necessary to be successful. Our offerings include Medical, Dental, Vision Plans, Life Insurance, Paid Time Off and 401(k) Retirement Plan with company match.

We provide a collaborative workplace with growth opportunities for career‑minded individuals.

Key words: car detailer / auto detailer / automotive detailer / car washer / detailing / dealership / full time / part time / f/t / p/t