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Customer Service Rep

Automotive Service Advisor | Customer Experience Lead

Job in Northampton, Hampshire County, Massachusetts, 01061, USA
Listing for: The Lia Group
Full Time position
Listed on 2026-01-30
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A local auto group in Northampton is seeking an experienced Service Advisor to manage customer interactions and ensure high-quality service. Responsibilities include overseeing service flow, communicating repair details, and providing customer support. Candidates must have excellent customer service skills, a high school diploma, and a clean driver's license. This position offers a competitive salary reflecting skills and production, along with comprehensive benefits including medical, dental, and 401K options.
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